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Content2011 - PETRONAS Gas Berhad

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The regular monitoring sessions are<br />

further complemented by the Intensifi ed<br />

Performance Management System (IPMS),<br />

which is a holistic and transparent appraisal<br />

system based on periodic reviews on the<br />

employees’ performance and leadership<br />

behaviours, coaching by immediate superiors<br />

and leadership qualities feedback for all<br />

executives. The <strong>PETRONAS</strong> rewards and<br />

consequence management system provides<br />

clear differentiation of employees with strong<br />

performance and outstanding leadership (to<br />

be identifi ed as potential leaders) against<br />

marginal performers who need specifi c<br />

development plans to improve. This system<br />

proved to be essential in supporting the<br />

Company’s high performance culture.<br />

CREATING A HARMONIOUS,<br />

SAFE WORKING ENVIRONMENT<br />

Staff Engagement and<br />

Management Commitment<br />

Regular staff communication and engagement<br />

are important to the Company to allow<br />

management visibility and to maintain<br />

a harmonious working environment.<br />

Engagement sessions with the staff were<br />

conducted in all its business locations<br />

with the aims of being near to staff and to<br />

be transparent and open on the business<br />

scenario, the Company’s performance and<br />

current ongoings. Throughout the year,<br />

the Company conducted regular formal<br />

engagements along with numerous informal<br />

sessions in both large and small groups to give<br />

the opportunity for staff to directly share their<br />

ideas and concerns as well as keeping abreast<br />

with the latest happenings in the Company.<br />

Even <strong>PETRONAS</strong> Senior Management were<br />

involved in engagements such as the Executive<br />

Vice President’s town hall session.<br />

Regular weekly tazkirah or refl ection sessions<br />

were also conducted within departments,<br />

serving as small-group platforms for<br />

employees to refl ect on values and share<br />

lessons learned.<br />

91 annUaL report 2011<br />

Regular staff<br />

communication<br />

and engagement<br />

are important to the<br />

Company to maintain<br />

a harmonious working<br />

environment.<br />

Mentoring continues to be a key<br />

component of the Company’s culture to<br />

provide a platform for new executives<br />

and potential leaders to learn<br />

and acquire guidance.

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