Rec Guide - City of Kelowna
Rec Guide - City of Kelowna
Rec Guide - City of Kelowna
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2 ReGistRAtion<br />
We look forward to providing you with a positive<br />
experience when registering for your favorite<br />
programs or activities. Please remember that in<br />
general, registration is a very busy time and wait<br />
times can be longer than normal. Your patience<br />
is appreciated as we strive to help everyone get<br />
into the program <strong>of</strong> their choice.<br />
RegisTRaTion DaTes:<br />
general programs<br />
Tuesday, December 4 at 7:30 AM<br />
Queue numbers handed out at 7:00 AM<br />
aquatics & First aid programs<br />
Thursday, December 6 at 7:30 AM<br />
Queue numbers handed out at 7:00 AM<br />
Leagues<br />
Friday, December 7 at 7:30 AM<br />
Queue numbers handed out at 7:00 AM<br />
programs for persons<br />
with a Disability<br />
Friday, December 7 at 9:30 AM<br />
Queue numbers handed out at 9:00 AM<br />
CuSToMer SATiSFACTion<br />
Your experience is important to us and our goal is to make<br />
registration an easy and fast process so that you can get on<br />
with your day. In the event that you are<br />
unsatisfied with your experience, please call<br />
250 469-8800 or email recreation@kelowna.ca so that we<br />
can understand your experience and strive to improve.<br />
There are 3 easy<br />
ways to register<br />
inTeRneT kelowna.ca/recreation<br />
note: not all programs are available for online<br />
registration and are identified in the guide.<br />
• Online registration opens at 7:30 AM<br />
you will need:<br />
• Account PIN and Client barcode (please call<br />
or email ahead <strong>of</strong> time to have this set up)<br />
• Course barcode (found under each program<br />
description in guide)<br />
• Valid Visa, Mastercard or pre-arranged<br />
credit on account<br />
• Click on “Register Online” to access the site,<br />
select program and pay<br />
Don’t forget to print your receipt.<br />
note:<br />
If your session unexpectedly times out, call<br />
250 469-8800 and our staff will complete<br />
your transaction. Please remember that our<br />
phone lines are very busy on registration days<br />
and wait times will be longer than normal.<br />
Your patience is appreciated.<br />
in peRson 1800 parkinson Way<br />
• Mon-Fri 7:30 AM-9:00 PM;<br />
sat & sun 8:00 AM-4:00 PM<br />
• Valid Visa, Mastercard, Debit, Cash or<br />
Cheque<br />
By pHone 250 469-8800<br />
• Mon-Fri 7:30 AM-9:00 PM<br />
• Sat-Sun 8:00 AM-4:00 PM<br />
• Valid Visa, Mastercard or pre-arranged<br />
credit on account<br />
Please remember that phone lines are very<br />
busy on registration days and wait times<br />
will be longer than normal. Your patience is<br />
appreciated.<br />
kelowna.ca/recreation 250 469-8800
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