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INDEX<br />
A<br />
Abstract/Probe<br />
building the entity list with 83<br />
Administrator, defined 129<br />
Alternatives, defined 129<br />
Approval users<br />
working with 54<br />
Approval users, defined 129<br />
Approving requests 70<br />
Authorities<br />
signing authorties 49<br />
subsetting 49<br />
Authority, defined 129<br />
B<br />
Benefits<br />
priority codes 23<br />
Benefits priority, defined 129<br />
Bulletin board, defined 129<br />
C<br />
Call reference number, defined 130<br />
Call, defined 130<br />
Changing<br />
close status 22<br />
Closed status<br />
changing 22<br />
Commands<br />
DTAPRDR 116<br />
DTCHGDR 111<br />
DTCRTDR 106<br />
DTDLTDR 116<br />
DTMNTSC 56<br />
DTUPDPM 122<br />
DTWRKCC 32<br />
DTWRKCMP 29, 54<br />
DTWRKDR 70<br />
DTWRKDRE 91<br />
DTWRKDSC 22<br />
DTWRKDTC 21<br />
DTWRKENV 28<br />
DTWRKPC 24<br />
DTWRKPCR 25<br />
DTWRKPRD 34<br />
DTWRKRSR 53<br />
DTWRKSR 66, 68, 70<br />
DTWRKSSC 22<br />
DTWRKSTC 21<br />
DTWRKSYS 26<br />
DTWRKUSR 49<br />
Companies<br />
creating 30<br />
working with 29<br />
Company, defined 130<br />
Components<br />
interfacing with <strong>SDM</strong>-SupportCenter 48<br />
working with 34<br />
Components, see Product components 37<br />
Cost center, defined 130<br />
Cost centers<br />
creating 32<br />
working with 32<br />
Creating<br />
approval users 54<br />
companies 30<br />
cost centers 32<br />
departments 30<br />
design request priority codes 23<br />
design request status codes 22<br />
design request type codes 21<br />
divisions 30<br />
environment status codes 28<br />
product versions 40<br />
products 36<br />
project creation rules 25<br />
resources 53<br />
service request priority codes 23<br />
service request status codes 22<br />
service request type codes 21<br />
system ID's 26<br />
user profiles 49<br />
versions 40<br />
D<br />
Definition of<br />
administrator 129<br />
alternatives 129<br />
approval users 129<br />
authority 129<br />
benefits priority 129<br />
bulletin board 129<br />
INDEX • 135