SDM-DesignTracker 5.0 User Guide - MKS

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Attaching Service Requests to Design Requests 80 • SDM-DESIGNTRACKER 5.0 USER GUIDE This function displays a list of service requests that have not been previously attached to a design request. It allows multiple service requests relating to the same type of condition to be tied to a design request for processing. This allows the status of the request to be reviewed at any time during the design and implementation process. This is an optional task, typically performed by a programmer, project leader, or end user anytime after a design request is created. The service requests must be defined to SDM-DesignTracker. To attach a service request to a design request: 1. From the SDM-DesignTracker Menu, type option 1 and press ENTER to display the Work with Design Requests panel, or enter DTWRKSR at the command line. Depending on your subset authorities, the Subset Design Request panel may display. Change the selection criteria or accept the defaults by pressing ENTER. The Work with Design Request panel displays. 2. On the Work with Design Request panel, type 18 in the Opt field next to the design request to display the Select Service Requests to Attach panel. 3. Attach the service request(s) to the design request. Type 1 in the option field next to the service request to attach to the design request, or search for specific service request by entering the full or partial value at the top of the corresponding column(s). The system searches for values that are equal to or greater than the entered value and displays the service requests for selection. Or… Type 5 in the option field next to the service request(s) to access the Display Service Request panel to review the corresponding service request details. 4. Press ENTER to accept the selected service requests and redisplay the Work with Design Request panel. Note: You can use option 19=Display SRs to display a list of service request that are attached to the selected design request. Common Question Q. I requested option 18 to attach service requests to the design request, but received an error message stating “No items to display”. Why? A. One of two conditions may exist: All existing service requests have already been attached to design requests, or service requests have been logged but not approved.
CHAPTER 5 SDM-IMPLEMENTER INTERFACE Overview This chapter covers the tasks required to create an entity list and check out entities for a selected design request. Entities can be selected and checked out through SDM- Implementer or SDM-DesignTracker. Both options are explained here. The following tasks are covered in this chapter: Work with Entities - Check Out from SDM-DesignTracker explains how to select a design request, and create and check out the entity list directly through SDM-Implementer. This function automatically incorporates the following tasks. Therefore, if entities are created in this manner, the remaining tasks do not have to be completed. Work with Entities - Creating an Entity List describes how to create an entity list in SDM-DesignTracker. Work with Entities - Adding Related Entities describes how to select related objects for an entity. Work with Entities - Ready for Check Out explains how to identify entities that are ready for check out. Note: Design requests must be approved before entities can be checked out or promoted to a test or production environment in SDM-Implementer. Creating an SDM-Implementer Project in SDM-DesignTracker explains the various ways to create an SDM-Implementer project within SDM-DesignTracker. Using Release Control describes how to set up and use the release control features of SDM-Implementer’s release management for internal software configuration and control. CHAPTER 5 SDM-IMPLEMENTER INTERFACE • 81
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SDM-DesignTracker 5.0 User Guide
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Contents CHAPTER 1 BEFORE YOU BEGIN
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CHAPTER 6 SDM-DESIGNTRACKER COMMAND
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CHAPTER 1 BEFORE YOU BEGIN Who Shou
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MKS Product Support When you have q
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What to Expect MKS Product Support
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CHAPTER 2 GETTING STARTED What is S
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Starting SDM-DesignTracker To start
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What’s New in This Release The us
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New Options on the Setup Menu The n
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10, Work With Versions The version
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Integrated File System (IFS) Manage
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CHAPTER 3 SETUP TASKS Overview This
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Working With Service Request and De
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Note: Changing the Closed status fr
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Working With Project Creation Rules
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3. If creating a new system, type 1
Page 35 and 36: Working With Companies, Divisions,
Page 37 and 38: To establish divisions and departme
Page 39 and 40: Working With Cost Centers Task Vari
Page 41 and 42: Work With Products Panel Options Th
Page 43 and 44: Default Source Indicate whether sou
Page 45 and 46: Working With Product Versions A ver
Page 47 and 48: Product Version Maintenance Field D
Page 49 and 50: To work with releases: 1. From Work
Page 51 and 52: Working With From Environments The
Page 53 and 54: Product Version Environment Mainten
Page 55 and 56: Working With Users This option allo
Page 57 and 58: Work With Users Task Variations If
Page 59 and 60: Working With Resources This option
Page 61 and 62: 3. Type 8 in the Opt field to displ
Page 63 and 64: Release Setup Options The Release S
Page 65 and 66: Working With Media Types Media defi
Page 67 and 68: Working With Countries Country code
Page 69 and 70: Working With Customer Types Custome
Page 71 and 72: CHAPTER 4 WORKING WITH SERVICE REQU
Page 73 and 74: Subset Service Requests Task Variat
Page 75 and 76: 6. You can set the initial values f
Page 77 and 78: Depending on your subset authoritie
Page 79 and 80: Subsetting Design Requests 4. Attac
Page 81 and 82: Creating a Design Request This task
Page 83 and 84: Create Design Request Task Variatio
Page 85: Attaching SDM-SupportCenter Calls t
Page 89 and 90: 5. On the Check Out main panel, pre
Page 91 and 92: SDM-DesignTracker to SDM-Implemente
Page 93 and 94: To select objects: 1. Type option 1
Page 95 and 96: Working With Entities - Ready for C
Page 97 and 98: Working With Design Request Entitie
Page 99 and 100: Release Control Development Scenari
Page 101 and 102: Working With Products and Versions
Page 103 and 104: To create release types: 1. From th
Page 105 and 106: Working With the Release Status The
Page 107 and 108: To work with the release status: 1.
Page 109 and 110: Release Status Specify the status a
Page 111 and 112: CHAPTER 6 SDM-DESIGNTRACKER COMMAND
Page 113 and 114: System Name of the computer system
Page 115 and 116: Dept The department of the division
Page 117 and 118: Changing Design Requests (DTCHGDR)
Page 119 and 120: Estcost Additional area to store co
Page 121 and 122: Userdef2 User-defined field value f
Page 123 and 124: Approve Design Request (DTAPRDR) Co
Page 125 and 126: CHAPTER 7 UTILITIES Overview This c
Page 127 and 128: Printing the Design Request Standar
Page 129 and 130: Printing the Service Request Summar
Page 131 and 132: subset option, or press ENTER again
Page 133 and 134: c) Enter the value you want to sear
Page 135 and 136: APPENDIX A GLOSSARY OF TERMS admini
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domain This is an SDM-ProjectMaster
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elease type User-defined variable t
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INDEX A Abstract/Probe building the
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N Narrative, defined 131 O Object s
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