2012 Best Practices for Government Libraries

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185 BEST PRACTICES 2012 our users, and that method needed to work with our current content vendors. The search was on. Both issues were worked simultaneously. As one piece of the puzzle fell into place, we took a look at the whole puzzle, to make sure we were still creating the right picture. We subscribe to both link resolver and discovery platform offered by Serials Solutions. They were moving into the access control field, so we decided to work with them to implement that service as well. After a few false starts, the access control product was terminated by the vendor. We were back to the drawing board. I attended presentations by two competing access control services: TDNet and OCLC’s EZ Proxy. We looked at the offerings, compared the services to our own needs, and chose EZ Proxy. We started the configuration process around the end of the year. We chose to have our service hosted, as we did not have the equipment, staff, or authorization to host our own instance. We submitted a configuration list consisting of our vendors and access links. In late winter, we received a test menu of our configuration, and we started tweaking. We were able to use our ILS vendor as an identity provider to EZ Proxy. Once a customer registered for an account, he/she had access to our licensed content in 24 hours. We were also able to restrict access by Patron Type. Patron Types were hard-coded into the config file and designated as “valid” or “not valid.” We could now offer our licensed content to all authorized library cardholders. Also in late fall, we acquired a trial of LibGuides from Springshare. As we started creating content, we realized that this platform offered exactly what we wanted in a Customer Intranet. We can have an unlimited number of content creators. The site admin assigns permissions to the content creators as needed, giving more staff the ability to add content. Creating content in the platform is very easy. Live and recorded training is available, but the GUI is very intuitive. Content is easily reused and shared, making updates much easier than coding separate pages in a site. We discovered that our A-Z list could be imported from our Data Management list in Serials Solutions. The import process took a few seconds at most, and our A-Z list was duplicated. These “master” links could then be re-used on other “pages.” As the links change, staff update the master list, and all other re-used links are updated at the same time. Our access control product works seamlessly, as using access control is as easy as checking a box. Customization of the header and footer is as easy as entering the code. If you have no code to enter, but want customization, the staff at Springshare will help you out. This platform lives in The Cloud, which means your content does not need to be altered locally and uploaded to another server; eliminating the need to understand yet another application. In the six months we have been with the platform, we have not lost access once. SEO is optimized, making our content discoverable in search engines (read “Google”). We have since learned that our LibGuides content is also discoverable via Summon, Serials Solutions’ discovery platform.
186 BEST PRACTICES 2012 Hosted and cloud solutions worked for us, as we do not have the staff, equipment, or authorization to host or build our own solutions. Our customers can easily access our resources from anywhere. Our staff can easily create and update content. Being a paying customer of a third party vendor also ensures a higher level of accountability: better uptime, more responsive support, and an eye towards the future.
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2012 Best Practices for Government
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PUSHING BOUNDARIES: COMMUNITY Pushi
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vi BEST PRACTICES 2012 Public Recor
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viii BEST PRACTICES 2012 Planning f
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PUSHING BOUNDARIES: SOMETHING EXTRA
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AALL Federal Law Librarians Caucus
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LIKE THE NEW LEXISNEXIS FOR GOVERNM
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4 BEST PRACTICES 2012 not like the
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6 BEST PRACTICES 2012 the Library a
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8 BEST PRACTICES 2012 E-Reader Best
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10 BEST PRACTICES 2012 In 2010 and
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LexisNexis ® eBooks Trusted legal
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Introducing LexisNexis ® Digital L
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Location Independence Mobile phones
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productivity. 18 BEST PRACTICES 201
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20 BEST PRACTICES 2012 Librarians W
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Going Mobile By David E. McBee, M.L
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Mobile solutions from LexisNexis ®
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Mobile Solutions from LexisNexis ®
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Tools for Transformation 28 BEST PR
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30 BEST PRACTICES 2012 BE A CHANGE
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32 BEST PRACTICES 2012 Transform Kn
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34 BEST PRACTICES 2012 and need to
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36 BEST PRACTICES 2012 a list of ke
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Are We Work-Ready? 38 BEST PRACTICE
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Phrases/Terms # of Participants Str
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42 BEST PRACTICES 2012
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44 BEST PRACTICES 2012 cowering in
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46 BEST PRACTICES 2012 that degree
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48 BEST PRACTICES 2012 rewarded - a
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those qualities as essential parts
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52 BEST PRACTICES 2012 Work: I foll
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54 BEST PRACTICES 2012 As the year
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Preparing for Change is Important;
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PUSHING BOUNDARIES: COMMUNITY 58 BE
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60 BEST PRACTICES 2012 librarians a
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62 BEST PRACTICES 2012 Explore thos
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Capturing Visual Resources: Pintere
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66 BEST PRACTICES 2012 started, it
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68 BEST PRACTICES 2012 Growing the
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3. Challenges 70 BEST PRACTICES 201
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72 BEST PRACTICES 2012 Importance o
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74 BEST PRACTICES 2012 Action: This
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An Online Community Is Born: NIC’
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e-Challenges When the World is Your
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80 BEST PRACTICES 2012 Corps commun
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82 BEST PRACTICES 2012 Affairs, Fis
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84 BEST PRACTICES 2012 Park Ranger
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Real Libraries, Virtual Worlds—In
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Reference Area a the Community Virt
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Abbey Zenith leads a discussion on
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92 BEST PRACTICES 2012 English as a
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94 BEST PRACTICES 2012 student; one
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How Librarians Can Successfully Nav
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Revitalizing Your Library’s Blog
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100 BEST PRACTICES 2012 With this p
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Following Virtual Footprints: Vetti
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104 BEST PRACTICES 2012 We would be
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He/she lives or lived ... • Super
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http://apps.irs.gov/app/eos/, NCCS
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General Sources Access to Archival
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112 BEST PRACTICES 2012 2. Internat
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The LexisNexis ® Due Diligence Das
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Conversational Patterns That Suppor
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118 BEST PRACTICES 2012 To illustra
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120 BEST PRACTICES 2012 own perspec
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122 BEST PRACTICES 2012 Developing
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124 BEST PRACTICES 2012 Workforce:
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126 BEST PRACTICES 2012 Another exa
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128 BEST PRACTICES 2012 Can You Hea
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130 BEST PRACTICES 2012 to do it. F
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Nexis Direct—Intelligence for Int
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Page 169 and 170: Current Challenges in Authenticatin
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236 BEST PRACTICES 2012 Another pos
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238 BEST PRACTICES 2012 government.
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240 BEST PRACTICES 2012 are aimed a
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Gain the advantage of in-depth expe
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252 BEST PRACTICES 2012 LC Law fore
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254 BEST PRACTICES 2012 You can fin
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256 BEST PRACTICES 2012 2012 SLA Co
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258 BEST PRACTICES 2012 Handout for
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260 BEST PRACTICES 2012 Don’t mis
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262 BEST PRACTICES 2012 2012 AALL C
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264 BEST PRACTICES 2012 @marisabend
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SLA 2011: Government and Military U
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270 BEST PRACTICES 2012 How do you
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Some thoughts on how to increase RO
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276 BEST PRACTICES 2012 Maintain a
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280 BEST PRACTICES 2012 On books: W
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ALA Federal Armed Forces Library Ro
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AALL Federal Law Librarian Caucus 2
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2012 Best Practices for Government Libraries

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