2012 Best Practices for Government Libraries

74
BEST PRACTICES 2012
Action: This spring Google hosted the first conference for enterprises and educational
organizations called “Google Customer Connect 2012.” During the conference, I led a joint
presentation by five organizations including National Geographic, Seagate, Fairchild
Semiconductor, and Jaguar Land Rover. The session was geared around a toolkit / best
practice resource for Google Sites that we created called 20/20 HindSite: Google Sites
Best Practices, which represents a wealth of resources and tools, summarizes what we
wish we knew and what we know now, and offers suggestions and workarounds on
particular issues we've encountered. We all commented that Google Sites was not our
primary reason for switching to Google Apps, and that we have been surprised by the high
rate of user adoption compared to previously used wikis, blogs, Sharepoint, etc. The
session was very well attended and well received.
Site developed for the 2012 Google Customer Connect Conference
https://sites.google.com/a/googleapps.com/sitesbp/