2012 Best Practices for Government Libraries

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213 BEST PRACTICES 2012 Here’s how it all started. Our outreach librarian position is currently vacant at our library. Every member of the library team does what he/she can to advertise our services out to the command. I have always seen face to face vendor training as a valuable asset that helps us make up for our current staffing scenario. There have been many times when I wished online training could come with the same guarantee. During a conversation with one of our vendors, I shared the reality of our connectivity issues that prevail because of NMCI firewalls and the restricted online environment we work within on a daily basis. Of course, he sympathized with our situation. He wants to have marked success with his training too and has a vested interest in seeing his participant numbers grow. We knew we needed an alternative method. I had heard about Defense Connect Online (DCO) which often serves as the preferred DoD method for online meetings, collaborative sharing and presentations. DCO has been tested in the NMCI environment. After watching a brief tutorial about how to use DCO, I learned to navigate and initiate a session, as well as how to invite participants to a join. Why not utilize our own DoD time-tested platform? Of course! I knew the next step. I could recruit the vendor to come on board and use one of our worry-free online training tools. It was all beginning to come together. Most vendor trainers are highly skilled at the use of a variety of online teaching tools, which makes them more than willing to work with your existing online training platform. I found that it is possible to improve a library’s online database offerings when there is that cooperation and flexibility from a vendor trainer. The Technical Library will soon be getting much more out of our traditional built-in training sessions from our database vendor because we made it easier for our online audience to connect in to the presentation. We also figured in a way to stretch the rewards even further. I set up a practice session in DCO and sent the link to our database trainer who was able to run through the platform tools with ease. I prepared a five minute intro for our library patrons that will clearly demonstrate how to navigate through our library website and locate the most useful scholarly resources. I planned to hand over presentation to the vendor trainer who would demonstrate relevant database search strategies for the rest of the workshop hour. I suspected that all this effort would result in a fine blend of personalized library access instruction and database training in a “one-stop shop” style venue. Interested in the results? Our first online workshop kicked off on July 10 th and it was a wild success. We brought in 56 participants during our online event which far exceeded the attendees at any previous workshops. In my humble opinion, library outreach is alive and well with plans for our library to host more online workshops of this nature in the future. In summary, getting vendor trainers on board to use in-house established or other preferred DoD online learning platforms could increase a military library’s chances for reaching out and educating a larger audience. What’s more? It will likely reduce the frustrations that are often brought on when patrons try to join an outside
214 BEST PRACTICES 2012 hosted webinar. I am confident that the results of this strategy increased our return on investment that we have made with our database vendor. It also gave us an opportunity to engage in some worthwhile problem solving with someone who has been on our team all along. Team up with your vendors and pull them into your online platform for a successful workshop.
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2012 Best Practices for Government
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PUSHING BOUNDARIES: COMMUNITY Pushi
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PUSHING BOUNDARIES: SOMETHING EXTRA
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AALL Federal Law Librarians Caucus
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LIKE THE NEW LEXISNEXIS FOR GOVERNM
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8 BEST PRACTICES 2012 E-Reader Best
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10 BEST PRACTICES 2012 In 2010 and
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LexisNexis ® eBooks Trusted legal
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Introducing LexisNexis ® Digital L
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Location Independence Mobile phones
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productivity. 18 BEST PRACTICES 201
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Going Mobile By David E. McBee, M.L
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Mobile solutions from LexisNexis ®
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Mobile Solutions from LexisNexis ®
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Tools for Transformation 28 BEST PR
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30 BEST PRACTICES 2012 BE A CHANGE
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34 BEST PRACTICES 2012 and need to
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36 BEST PRACTICES 2012 a list of ke
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Phrases/Terms # of Participants Str
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those qualities as essential parts
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Preparing for Change is Important;
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PUSHING BOUNDARIES: COMMUNITY 58 BE
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60 BEST PRACTICES 2012 librarians a
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62 BEST PRACTICES 2012 Explore thos
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Capturing Visual Resources: Pintere
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e-Challenges When the World is Your
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80 BEST PRACTICES 2012 Corps commun
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84 BEST PRACTICES 2012 Park Ranger
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Real Libraries, Virtual Worlds—In
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Reference Area a the Community Virt
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Abbey Zenith leads a discussion on
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92 BEST PRACTICES 2012 English as a
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94 BEST PRACTICES 2012 student; one
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How Librarians Can Successfully Nav
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Revitalizing Your Library’s Blog
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Following Virtual Footprints: Vetti
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104 BEST PRACTICES 2012 We would be
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He/she lives or lived ... • Super
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http://apps.irs.gov/app/eos/, NCCS
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General Sources Access to Archival
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Conversational Patterns That Suppor
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Nexis Direct—Intelligence for Int
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Open Government: Digitization and I
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Current Challenges in Authenticatin
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Leveraging Your Big Data Technology
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