2012 Best Practices for Government Libraries

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BEST PRACTICES 2012
Change management to involve everyone in the records management
process (knowledge management)
Preservation of records and institutional knowledge
Given the natural affinity of librarians as information professionals for organizing
data and dealing with records of many types, I was a little peeved when the
instructors, following the course book, listed everyone from the agency head to the
general counsel, public affairs officer, system administrator, historian and staff
member as responsible in some way for records management, but failed to mention
librarians or knowledge managers, even when the subject of metadata was
introduced. I asked the instructors about the omission and they referred to the
text. I suggested the text be revised. In small group discussion, my group
deferred to me as the metadata expert.
Despite the similarities in how information professionals view records, documents,
or data, records management is its own bailiwick. There is a lot to learn,
particularly about how federal records are managed. And there is more to come…
Originally posted on the Government Info Pro on August 15, 2012 | Permalink