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BEHAVIORAL SCIENCES - Universitatea de Medicină şi Farmacie

BEHAVIORAL SCIENCES - Universitatea de Medicină şi Farmacie

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categories of feedback. They are listed in the or<strong>de</strong>r in which they occur<br />

most frequently in daily conversations.<br />

o Evaluative: Making a judgment about the worth, goodness, or<br />

appropriateness of the other person's statement.<br />

o Interpretive: Paraphrasing - attempting to explain what the other<br />

person's statement means.<br />

o Supportive: Attempting to assist or bolster the other<br />

communicator.<br />

o Probing: Attempting to gain additional information, continue the<br />

discussion, or clarify a point.<br />

o Un<strong>de</strong>rstanding: Attempting to discover completely what the<br />

other communicator means by her statements.<br />

4.3. Communication Functions<br />

What we are communicating for? There are many significant and<br />

much elaborated answers to this interrogation. In what proceed will be<br />

exposed the most famous of them, that introduced by the Russian-<br />

American linguist, Roman Jakobson (1960).<br />

Jakobson distinguishes six communication functions, each<br />

associated with a dimension of the communication process: context,<br />

message, sen<strong>de</strong>r, receiver, channel, co<strong>de</strong>. Jakobson allocates a<br />

communicative function to each of the components.<br />

The referential function refers to the context. Here we have the<br />

function emphasizing that communication is always <strong>de</strong>aling with<br />

something contextual, referential (the dominant function in a message like<br />

'Water boils at 100 <strong>de</strong>grees'). The referential function of communication is<br />

illustrated via the words: this, that, those etc.<br />

The poetic function is allocated to the message and puts 'the focus<br />

on the message for its own sake'. Messages convey more than just the<br />

content. They always contain a creative 'touch' of our own. These<br />

additions have no purpose other than to make the message "nicer".<br />

Rhetorical figures, pitch or loudness are some aspects of the poetic<br />

function.<br />

The emotive function focuses on the sen<strong>de</strong>r, as in the interjections<br />

'Bah!' and 'Oh!'. The sen<strong>de</strong>r's own attitu<strong>de</strong> towards the content of the<br />

message is emphasized. Examples are emphatic speech or interjections<br />

(exclamation).<br />

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