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BEHAVIORAL SCIENCES - Universitatea de Medicină şi Farmacie

BEHAVIORAL SCIENCES - Universitatea de Medicină şi Farmacie

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expressions, eye movements etc. Humans send and interpret such signals.<br />

When a person sends a message with conflicting verbal and nonverbal<br />

information, the nonverbal information tends to be believed. Consi<strong>de</strong>r the<br />

example of someone, through a clenched jaw, hard eyes, and steely voice,<br />

telling you they're not mad. Which are you likely to believe? What you see<br />

or what you hear?<br />

Argyle (1988) conclu<strong>de</strong>d there are five primary functions of<br />

nonverbal bodily behavior in human communication:<br />

Express emotions;<br />

Express interpersonal attitu<strong>de</strong>s;<br />

To accompany speech in managing the cues of interaction<br />

between speakers and listeners;<br />

Self-presentation of one’s personality;<br />

Rituals (greetings).<br />

The Facial Expression<br />

The face is perhaps the most important conveyor of emotional<br />

information. A face can light up with enthusiasm, energy, and approval,<br />

express confusion or boredom, and scowl with displeasure. The facial<br />

expession inclu<strong>de</strong>s:<br />

a) mimics, knit brows (frawn), wrinkle up forehead, corrugate<br />

nose, clench teeth etc.<br />

b) smile, that can be recepted from <strong>de</strong>light to cinism.<br />

c) the look, it can communicate love, frendship, sadness, guilty,<br />

indiference, hate.<br />

While some say that facial expressions are i<strong>de</strong>ntical, meaning<br />

attached to them differs. Majority opinion is that these do have similar<br />

meanings world-wi<strong>de</strong> with respect to smiling, crying, or showing anger,<br />

sorrow, or disgust. However, the intensity varies from culture to culture.<br />

Note the following:<br />

95

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