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The Seven Strategies of Master Presenters - Lifecycle Performance ...

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126 / THE SEVEN STRATEGIES OF MASTER PRESENTERS<br />

2,000 speakers were in attendance and the room was packed. Covey<br />

started the session with an experiential exercise called “Which way is<br />

north?”<br />

Covey asked everyone in the room to point to the direction that<br />

they thought was north. In looking around the room, we could see<br />

that our fellow attendees were pointing to every direction imaginable.<br />

Dr. Covey then asked the people who were sure that they knew which<br />

direction north was to stand up, close their eyes, and point north.<br />

Only about a tenth <strong>of</strong> the people stood up and there was an immediate<br />

burst <strong>of</strong> laughter, because those <strong>of</strong> us who were not sure, could see<br />

that those who were sure were once again pointing in every direction.<br />

Dr. Covey then said that our pointing in all <strong>of</strong> the various directions<br />

was analogous to most organizations, that is, most <strong>of</strong> us assume that<br />

we know in what direction the organization is going, but in actuality,<br />

the people who work in that organization do not have either a clear<br />

idea or a strong commitment to the direction in which the organization<br />

is moving.<br />

<strong>The</strong> second exercise Covey used had to do with negotiation and<br />

influencing skills. Party “A” was anyone who was wearing glasses;<br />

party “B” was anyone who was not wearing glasses. <strong>The</strong> goal <strong>of</strong> the<br />

exercise was that party “A” had to convince party “B” to try on his or<br />

her glasses.<br />

Brad: As an expert who constantly lectures on negotiating and influencing<br />

skills and who has written a book about influencing<br />

skills, I was hooked. My party “B” was a very fashionably<br />

dressed young man. Apparently he did not like the idea <strong>of</strong><br />

even trying on my conservative looking glasses. I tried everything<br />

I could think <strong>of</strong> to get him to try them on. For a minute,<br />

it seemed as if my entire self-esteem rested on his trying<br />

them on, while a great deal <strong>of</strong> his self-esteem equally rested<br />

on his not trying them on.<br />

This was an important lesson for me More importantly, the<br />

magic started when Covey suggested that for all <strong>of</strong> us (who<br />

were in the influencing role), our glasses had a specific prescription<br />

that was made just right for us and not necessarily<br />

just right for the party that we were trying to influence. <strong>The</strong>n<br />

Covey hit us all—right between the eyes—by saying that each<br />

<strong>of</strong> us developed and was entitled to our own perspective, and

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