The Seven Strategies of Master Presenters - Lifecycle Performance ...

Manage Yourself, Difficult Participants... / 173
STRATEGY
6
Manage Yourself,
Difficult Participants,
and Difficult Situations
There are two kinds of speakers: those that are nervous and those that are liars.
—Mark Twain
Managing Yourself
This chapter deals with how to manage yourself, difficult participants
and difficult situations. It is also about how Master Presenters
get into the zone of peak performance, 1 and once they are in it, how
they stay there. In explaining the peak performance curve, the authors
state:
As job pressure increases, performance increases up to a certain
point and then declines thereafter. The rustout lacks enough
pressure in his job to bring forth his best performance. The burnout
has too much pressure, has passed the peak, and has slipped
down the performance curve. [Master Presenters have learned to
perform]…at the top part of the curve—not too much pressure,
not too little.
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