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The Seven Strategies of Master Presenters - Lifecycle Performance ...

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Make It Memorable, Actionable, and Transferable / 141<br />

Conflict.” On the morning <strong>of</strong> the second day, the participants are given<br />

20 minutes to decide how they will present the material in their article<br />

to the class as a whole. <strong>The</strong>y are instructed to make their presentations<br />

so interesting that when the other participants go home, they will want<br />

to read that particular article before doing anything else.<br />

Brad: I have never been disappointed using this technique. <strong>The</strong> presentations<br />

are terrific, and the participants knew their material<br />

on a much deeper level and were much more likely to<br />

remember it than if the course facilitator had made the presentations.<br />

Just out <strong>of</strong> curiosity, I asked the participants how<br />

much more effectively they remembered the material from<br />

their presentations than if they had only read the articles—<br />

the average answer: 90 percent.<br />

3. Increasing Audience Attentiveness<br />

Two techniques that are guaranteed to raise the level <strong>of</strong> attentiveness<br />

in your audience are humor, novelty, and surprise. This is important<br />

because increasing attentiveness will help to move your material<br />

into the participants’ long-term memory.<br />

Humor. Humor is a sure-fire way to get an audience to pay attention.<br />

Why? Because everybody likes to laugh. So an audience will listen<br />

more attentively if they think the speaker is likely to say something<br />

funny. <strong>The</strong>y will pay attention in anticipation <strong>of</strong> the next good laugh.<br />

That’s how it works for the audience—they will listen more attentively<br />

just because they don’t want to miss “any <strong>of</strong> the good stuff.”<br />

But <strong>Master</strong> <strong>Presenters</strong> know that humor has a greater purpose.<br />

<strong>The</strong>y know that when we laugh, we relax; when we relax, we learn. In<br />

short, there is nothing more powerful than a message that entertains.<br />

That’s why humor is considered an indispensable tool.<br />

Of course, all speakers must be careful with their choice <strong>of</strong> jokes<br />

and/or stories because what is politically correct today can be totally<br />

unacceptable tomorrow. As times change, so do standards <strong>of</strong> acceptability.<br />

Also, what is acceptable in one place can be completely inappropriate<br />

in another. In the United States, for example, it is usually<br />

considered acceptable to joke about the President. That is permissible<br />

as a result <strong>of</strong> the constitutionally guaranteed right <strong>of</strong> free speech.<br />

In other countries, though, where individual rights and liberties are

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