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USEFUL ORGANISATIONS<br />

Some of these organisations are large.<br />

Many are small. Some can put you in<br />

touch with local groups or a local contact.<br />

When you write for information, please<br />

enclose a large stamped addressed<br />

envelope for a reply.<br />

ADDICTIVE DRUGS<br />

In Northern Ireland see also Dunlewey<br />

Substance Advice Centre, Northlands and<br />

NICAS below under ‘Alcohol’.<br />

Frank<br />

0800 77 66 00<br />

0800 917 87 65<br />

(minicom/textphone)<br />

www.talktofrank.com<br />

Offers free, confidential information<br />

and adviceon any drugs issue, and<br />

support and direction to treatment<br />

services, 24 hours a day.<br />

Narcotics Anonymous<br />

202 City Road<br />

London EC1V 2PH<br />

(020) 7251 4007, 0845 373 3366<br />

(helpline 10am-10pm)<br />

www.ukna.org<br />

Self-help organisations whose<br />

members help each other to stay<br />

clear of drugs. Local groups - some<br />

have a crèche.<br />

Northern Ireland Community<br />

Addiction Service Ltd<br />

(NICAS) (NI)<br />

40 Elmwood Avenue<br />

Belfast BT9 6AZ<br />

(028) 9066 4434<br />

Counselling, treatment, education,<br />

information and training on dealing<br />

with alcohol and drug addiction.<br />

Northlands (NI)<br />

Northlands Centre<br />

Shepherds Way<br />

Dungiven Road<br />

Derry BT47 2AL<br />

(028) 7131 3232<br />

www.northlands.org.uk<br />

For treatment, training, education<br />

and research about alcohol and other<br />

drug-related problems.<br />

ALLERGIES<br />

Allergy UK<br />

(01322) 619898<br />

3 White Oak Square<br />

London Road<br />

Swanley<br />

Kent BR8 7AG<br />

(allergy helpline Mon-Fri<br />

9am-5pm)<br />

www.allergy.uk.org<br />

BEHAVIOURAL<br />

DIFFICULTIES<br />

CRY-SIS<br />

BM Cry-SIS<br />

London WC1N 3XX<br />

0845 122 8669 (helpline 9am-<br />

10pm)<br />

www.cry-sis.org.uk<br />

Self-help and support for families<br />

with excessively crying, sleepless and<br />

demanding children.<br />

ALCOHOL<br />

Alcohol Concern<br />

First Floor<br />

8 Shelton Street<br />

London WCZH 9JR<br />

(020) 7395 4000<br />

www.alcoholconcern.org.uk<br />

For professonals working in the alcohol<br />

field and for general interest.<br />

www.downyourdrink.org.uk<br />

A website covering sensible drinking<br />

guidance, including a test to assess your<br />

drinking and how to get help. Can<br />

provide a list of organisations offering<br />

help and advice.<br />

Alcoholics Anonymous (AA)<br />

General Service Office<br />

PO Box 1<br />

10 Toft Green<br />

York YO1 7ND<br />

(01904) 644 026<br />

0845 7697 555 (helpline)<br />

www.alcoholicsanonymous.org.uk<br />

In Northern Ireland:<br />

(028) 9043 4848<br />

Network of independent self-help<br />

groups whose members encourage<br />

each other to stop drinking. First<br />

names only are used to preserve<br />

anonymity. For your nearest group<br />

look in the phone book or contact<br />

the AA General Service Office.<br />

Drinkline<br />

0800 917 8282<br />

BREASTFEEDING<br />

24-hour helpline<br />

Helpline offering support advice and<br />

counselling on alcohol problems, support<br />

and direction to treatment services.<br />

Drink Aware<br />

A website set up by the Portman<br />

Group offering information on<br />

sensible drinking.<br />

www.drinkaware.co.uk<br />

Dunlewey Substance Advice<br />

Centre (NI)<br />

226 Stewartstown Road<br />

Belfast BT17 0LB<br />

(028) 9061 1162<br />

Help and counselling on alcohol,<br />

drug and solvent abuse.<br />

ERIC (Education and<br />

Resources for Improving<br />

Childhood Continence)<br />

34 Old School House<br />

Britannia Road<br />

Kingswood<br />

Bristol BS15 8DB<br />

0845 370 8008<br />

(Mon-Fri 10am-4pm)<br />

www.eric.org.uk<br />

Provides advice and information to<br />

children, young adults, parents and<br />

professionals on bedwetting and<br />

soiling. Also sells bedding protection<br />

and enuresis alarms.<br />

Hyperactive Children’s<br />

Support Group<br />

Dept W<br />

71 Whyke Lane<br />

Chichester PO19 2PD<br />

(01243) 539 966<br />

www.hacsg.org.uk<br />

Information to help with problems<br />

related to hyperactivity.<br />

An organisation specific to Northern<br />

Ireland is indicated by ‘NI’. Some<br />

organisations have a Northern Ireland<br />

branch and the contact details are listed<br />

below the national details.<br />

Association of Breastfeeding<br />

Mothers<br />

PO Box 207<br />

Bridgwater<br />

Somerset TA6 7YT<br />

0844 2090920 (9.30am-<br />

10.30pm)<br />

www.abm.me.uk<br />

Telephone advice service for breastfeeding<br />

mothers. Local support groups.<br />

The Breastfeeding Network<br />

PO Box 11126<br />

Paisley<br />

PA2 8YB<br />

0870 900 8787 (helpline<br />

9.30am-9.30pm)<br />

www.breastfeedingnetwork.org.uk<br />

Help with breastfeeding – local<br />

groups and leaflets.<br />

La Lèche League (GB)<br />

PO Box 29<br />

West Bridgford<br />

Nottingham NG2 7NP<br />

0845 120 2918 (24-hour helpline)<br />

www.laleche.org.uk<br />

In Northern Ireland<br />

(028) 9145 9772<br />

Help and information for women<br />

who want to breastfeed. Personal<br />

counselling. Local groups.<br />

National Childbirth Trust<br />

(NCT)<br />

Alexandra House<br />

Oldham Terrace<br />

London W3 6NH<br />

0870 444 8707 (enquiry line<br />

Mon-Thur 9am-5pm,Fri 9am-<br />

4pm)<br />

0870 444 8709 (pregnancy<br />

and birth line)<br />

0870 444 8708 (breastfeeding<br />

line 9am-6pm)<br />

www.nct.org.uk<br />

Information and support for mothers,<br />

including breastfeeding information,<br />

antenatal classes, postnatal groups.<br />

CHILDCARE/PLAY,<br />

DEVELOPMENT AND<br />

EDUCATION<br />

Advisory Centre for<br />

Education (ACE)<br />

1c Aberdeen Studios<br />

22 Highbury Grove<br />

London N5 2DQ<br />

0800 800 5793 (advice line<br />

Mon-Fri 2pm-5pm)<br />

www.ace-ed.org.uk<br />

Advice for parents on state<br />

education, special education,<br />

exclusion from school, bullying and<br />

school admission appeals.<br />

Child Growth Foundation<br />

2 Mayfield Avenue<br />

London W4 1PW<br />

(020) 8995 0257<br />

www.heightmatters.org.uk<br />

Information and advice for parents<br />

concerned about their child’s growth.<br />

Children’s Information<br />

Services (CIS)<br />

08000 96 02 96 (information line)<br />

www.childcarelink.gov.uk/<br />

index.asp<br />

Provides up-to-date information and<br />

advice on childcare provision and<br />

services in your area. For your local<br />

office look in the phone book.<br />

Daycare Trust<br />

21 St George’s Road<br />

London SE1 6ES<br />

(020) 7840 3350 (helpline<br />

Mon-Fri 10am–5pm)<br />

www.daycaretrust.org.uk<br />

Campaigns for the provision of good<br />

childcare facilities. The Daycare Trust gives<br />

information on all aspects of childcare.<br />

Employers for Childcare (NI)<br />

87 Main Street<br />

Moira BT67 0LH<br />

0800 028 3008<br />

www.employersforchildcare.org<br />

A not-for profit organisation whose<br />

main aim is to help parents get into<br />

and stay in work. Provides impartial<br />

information and advice on childcare<br />

provision, employment rights, and<br />

financial help available to help pay<br />

registered childcare costs.<br />

National Association of Toy<br />

and Leisure Libraries<br />

68 Churchway<br />

London NW1 1LT<br />

(020) 7255 4600<br />

www.natll.org.uk<br />

Information about local toy libraries<br />

(which lend toys). Offers publications<br />

and training courses.<br />

National Childminding<br />

Association (NCMA)<br />

Royal Court<br />

81 Tweedy Road<br />

Bromley BR1 1TG<br />

0845 880 0044<br />

0800 169 4486 (infoline<br />

Mon–Fri 10am–4pm)<br />

info@ncma.org.uk<br />

www.ncma.org.uk<br />

In Northern Ireland:<br />

Northern Ireland<br />

Childminding Association<br />

(NICMA)<br />

16-18 Mill Street<br />

Newtownards<br />

Belfast BT23 4LU<br />

(028) 9181 1015<br />

www.nicma.org<br />

An organisation for registered<br />

childminders; provides training,<br />

information and support. Works to<br />

improve status and conditions of<br />

childminders and standards of<br />

childcare.<br />

NIPPA – The Early Years<br />

Organisation (NI)<br />

6c Wildflower Way<br />

Apollo Road<br />

Belfast BT12 6TA<br />

(028) 9066 2825<br />

www.nippa.org<br />

Information, advice and training for<br />

early years staff and families with<br />

young children.<br />

Ofsted Early Years<br />

Royal Exchange Buildings<br />

St Ann’s Square<br />

Manchester M2 7LA<br />

0845 640 4040<br />

www.ofsted.gov.uk<br />

Government department responsible<br />

for registration, inspection and<br />

investigation of childcare settings<br />

(childminders and daycare facilities).<br />

Pre-School Learning Alliance<br />

The Fitzpatrick Building<br />

188 York Way<br />

London N7 9AD<br />

(020) 7833 0991<br />

www.pre-school.org.uk<br />

Supports the work of community<br />

pre-schools.<br />

Sure Start<br />

Department for Education<br />

and Skills and Department<br />

for Work and Pensions<br />

Level 2<br />

Caxton House<br />

Tothill Street<br />

London SW1H 9NA<br />

0870 000 2288<br />

www.surestart.gov.uk<br />

Provides information on<br />

Government support for children,<br />

parents and communities and details<br />

of local childcare and early years<br />

education.<br />

Working Families<br />

1-3 Berry Street<br />

London EC1V 0AA<br />

(020) 7253 7243<br />

0800 013 0313 (legal advice<br />

line)<br />

www.workingfamilies.org.uk<br />

Free legal and practical advice service<br />

for parents and carers. Advice on<br />

maternity and paternity leave,<br />

employment rights, family-friendly<br />

ways of working, childcare options,<br />

tax credits, and benefits available to<br />

working parents.<br />

CONTRACEPTION<br />

Brook<br />

421 Highgate Studios<br />

53-79 Highgate Road<br />

London NW5 1TL<br />

(020) 7284 6040 (admin)<br />

0800 0185 023 (helpline<br />

Mon-Fri 9am-5pm)<br />

www.brook.org.uk<br />

In Northern Ireland:<br />

Brook Belfast<br />

29a North Street<br />

Belfast BT1 1NA<br />

(028) 9032 8866<br />

(Mon-Wed 2.30pm-5pm,<br />

Thur 5.30pm-8pm, Fri 2pm-<br />

4.30pm, Sat 1.30pm-4pm, Sun<br />

1.30pm-3pm. Young men’s<br />

clinic every Sat, 4pm-5.30pm)<br />

Advice and practical help with<br />

contraception and pregnancy testing,<br />

advice on unplanned pregnancies and<br />

sexual counselling for young men and<br />

women. Free and confidential. For your<br />

nearest centre look in the phone book<br />

or contact Brook Central Office.<br />

fpa (Family Planning<br />

Association)<br />

50 Featherstone Street<br />

London ECIY 8QU<br />

(020) 7608 5240<br />

0845 310 1334 (helpline<br />

Mon-Fri 9am-7pm)<br />

www.fpa.org.uk<br />

In Northern Ireland:<br />

113 University Street<br />

Belfast BT7 1HP<br />

Belfast (028) 9032 5488<br />

Derry (028) 7126 0016 (Mon-<br />

Fri 9.30am-12.30pm)<br />

Information on family planning,<br />

sexual health and methods of<br />

contraception.<br />

Marie Stopes International<br />

153-157 Cleveland Street<br />

London W1T 6QW<br />

(020) 7574 7400<br />

0845 300 8090 (24-hour booking<br />

and appointment line)<br />

www.mariestopes.org.uk<br />

Provides family planning, women’s health<br />

check-ups, male and female sterilisation,<br />

pregnancy testing, advice on unplanned<br />

pregnancies and sexual counselling for<br />

men and women. You don’t need to be<br />

referred by your doctor, but you do need<br />

to book an appointment. A charge is<br />

made to cover costs. For centres in<br />

Manchester and Leeds and Bristol look in<br />

the local phone book.<br />

Sexual <strong>Health</strong> Line<br />

0800 567 123 (24 hours)<br />

www.playingsafely.co.uk<br />

Information and advice on sexual<br />

health matters, HIV, contraception and<br />

local services.<br />

DEPRESSION AND STRESS<br />

Association for Postnatal<br />

Illness (APNI)<br />

145 Dawes Road<br />

London SW6 7EB<br />

(020) 7386 0868<br />

www.apni.org<br />

Telephone support for mothers with<br />

postnatal depression.<br />

Birth Trauma Association<br />

PO Box 671<br />

Ipswich IP1 9AT<br />

Suffolk<br />

support@birthtrauma<br />

association.org.uk<br />

BTA comprises mothers who<br />

support other women suffering from<br />

post-natal post-traumatic stress<br />

disorder or birth trauma.<br />

Meet-a-Mum Association<br />

(MAMA)<br />

54 Lillington Road<br />

Radstock BA3 3NR<br />

0845 120 3746 (helpline<br />

Mon-Fri 7pm-10pm)<br />

www.mama.co.uk<br />

Support for mothers suffering from<br />

postnatal depression or who feel lonely<br />

and isolated. Will try to put you in<br />

touch with another mother who has<br />

experienced similar problems, or with<br />

a group of mothers locally, or help you<br />

to find ways of meeting people. Write<br />

with an SAE for details of local groups.<br />

147

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