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of facing down tough interlocutors from the many warring<br />

parties. Problems of logistics and security hampered the work<br />

of all actors but could have been approached with a common<br />

<strong>front</strong>.<br />

However desirable and necessary, a well-orchestrated<br />

common ef<strong>for</strong>t did not materialize. What emerged was not a<br />

single set of U.N. humanitarian activities throughout the<br />

region, but many sets; not a well-choreographed division of<br />

labor between New York and Geneva but a more disjointed<br />

series of activities; not a well-connected network linking its<br />

managers to centers of resources and influence in Brussels,<br />

Washington, Bonn, London, and Paris but a more random<br />

assortment of contacts and channels.<br />

Getting basic data on activities illustrated the problem.<br />

Asked in its capacity as lead agency <strong>for</strong> an overview of what<br />

the U.N. system had spent on humanitarian activities in the<br />

region, UNHCR provided data only on its own activities and<br />

suggested that the Department of Humanitarian Affairs could<br />

oblige with a system-wide balance sheet. Asked in its capacity<br />

as coordinator of the system’s response to complex emergencies,<br />

DHA suggested checking with UNHCR. “It’s been a<br />

UNHCR initiative from the start,” said DHA, referring both to<br />

the humanitarian response and to decisions about how financial<br />

data were collected and organized.<br />

As a result, fundamental questions remained unanswered<br />

about how much the international community had contributed<br />

to the U.N. and how much had been spent by it. Related<br />

issues such as whether there had been a dr<strong>op</strong> in contributions<br />

also remained unclear. While UN-bashers might suspect financial<br />

mismanagement, the reality was less insidious: interagency<br />

confusion about roles and responsibilities and deeplyingrained<br />

agency instincts inhibited system-wide accountability.<br />

Operational confusion also provoked questions about the<br />

absence of coordination needed to c<strong>op</strong>e with a runaway crisis.<br />

<strong>The</strong> world system’s response to the deteriorating situation in<br />

the eastern enclaves in mid-1993 provides an example.<br />

In late June, the Under-Secretary-General <strong>for</strong> Humanitarian<br />

Affairs sent a cable to the U.N. High Commissioner <strong>for</strong><br />

Refugees “regarding the desperate water situation facing the<br />

104

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