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observed, the situation was reversed. <strong>The</strong> U.N. had food in<br />

hand but greatly reduced access due to the spreading of the<br />

conflict to central Bosnia. Another gap was threatening to<br />

devel<strong>op</strong> in the food pipeline in early 1994 unless additional<br />

pledges were made.<br />

In short, United Nations humanitarian <strong>op</strong>erations after<br />

two years were paradoxically both better orchestrated and<br />

more insecure. With serious start-up problems largely past,<br />

activities were better managed. However, the U.N. was steadily<br />

losing ground in its battles against winter, obstructionism by<br />

the warring parties, and donor fatigue.<br />

9. Achieving Effective Use of Human Resources<br />

A major humanitarian undertaking requires massive and<br />

diverse resources. <strong>The</strong> mobilization and management of a<br />

complex array of funds, food, medicine, shelter materials, and<br />

transport already have been described. Behind such an <strong>op</strong>eration<br />

were pe<strong>op</strong>le whose leadership and support were critical<br />

to its success. U.N. per<strong>for</strong>mance in meeting the challenge of<br />

mobilizing and managing human resource is discussed in this<br />

section.<br />

Outside Assistance<br />

An accurate tally of the numbers of persons from outside<br />

the region who were involved in the work of the humanitarian<br />

organizations since November 1991 is not available. An educated<br />

guess, however, would place the number of expatriate<br />

personnel from the U.N.’s humanitarian organizations and<br />

secretariat, donor governments and intergovernmental organizations,<br />

international NGOs, and the ICRC in the thousands.<br />

Estimating the average time spent in the region by these<br />

visitors is even more conjectural. Many served on short-term<br />

assignments, visited the region on fact-finding missions or<br />

research, or were rotated out <strong>for</strong> reasons of security or duress.<br />

Taking into account the sojourns of those on short assignments<br />

as well as the stays of those who remained <strong>for</strong> a year or more,<br />

the average time spent in the region was probably no more<br />

than several months.<br />

111

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