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UNICEF, charged with the survival and devel<strong>op</strong>ment needs of<br />

women and children in such areas as nutrition, domestic<br />

needs, health, and psycho-social rehabilitation.<br />

UNHCR did not succeed in mounting major social service<br />

activities or in energizing other aid organizations to do so. For<br />

example, services in rape counseling, particularly necessary<br />

given the use of mass rape as a strategy of war, were demonstrably<br />

inadequate. UNHCR also failed to deal effectively with<br />

the sizable p<strong>op</strong>ulation of orphans or with the surge of international<br />

interest in assisting them. In each instance, UNHCR<br />

responses were marked by lack of urgency and priority.<br />

Disclosures of mass rapes of Muslim women in late 1992<br />

unleashed a spate of investigators and counselors, many of<br />

them insensitive to the reluctance of the victims, <strong>for</strong> personal<br />

and cultural reasons, to tell their stories. It was not until<br />

January 1993 that UNHCR sent a professional to the region to<br />

review the matter, <strong>for</strong>mulate guidelines, and lay the groundwork<br />

<strong>for</strong> social service activities. Her contract, however, was<br />

short-term, and when she left in May she was not replaced. As<br />

of late 1993, guidelines on sexual violence were not yet finalized<br />

and disseminated. UNHCR’s first senior social services<br />

officer with region-wide responsibilities did not arrive on the<br />

scene until August 1993; a junior officer had arrived in Bosnia<br />

only two months earlier. A social services officer sent out in<br />

1992 was assigned to higher priority food and logistics activities.<br />

After two years, social services still represented a small<br />

fraction of UNHCR’s total budget <strong>for</strong> the region: in Bosnia 4.3<br />

percent, Croatia 4 percent, and Serbia 3 percent. Acknowledging<br />

that these ef<strong>for</strong>ts could have been launched earlier and<br />

more energetically, UNHCR officials continued to urge caution.<br />

Conceding the need <strong>for</strong> more extensive activities, they<br />

also stressed the dangers of proceeding in ways that revictimize<br />

victims, a legitimate concern that some critics viewed as a<br />

rationalization <strong>for</strong> inaction. Social services activities later included<br />

visits to individuals and families, income generation<br />

projects, day care centers, and the training of local pe<strong>op</strong>le to<br />

provide counseling. As of late 1993, however, some of these<br />

activities remained in the pilot project stage.<br />

In the area of psycho-social rehabilitation, WHO in 1993<br />

59

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