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according to prevailing stereotypes, was expected to be less<br />

barbaric and shorter-lived than in devel<strong>op</strong>ing countries. <strong>The</strong><br />

<strong>for</strong>mer Yugoslavia was well-endowed in institutions, infrastructure,<br />

and local talent, all of which could be pressed into<br />

service, it was thought. Many of these assumptions proved illfounded.<br />

Beyond the newness of the challenges, a second reason <strong>for</strong><br />

the extreme difficulty in this crisis was the complexity of the<br />

issues. <strong>The</strong> conflict resisted easy categorization. Was this a war<br />

of territorial aggression by Serbia against Croatia? Was it a war<br />

by Serbia, working hand in glove with Bosnian Serbs, against<br />

Bosnia and Herzegovina? Was it a civil war within Bosnia and<br />

Herzegovina? Whether the conflict was international or internal<br />

had a bearing on applicable international law and aid<br />

organization mandates. Unlike internal strife, international<br />

conflicts triggered a well-understood division of labor among<br />

aid agencies. How much was the conflict an ethnic struggle?<br />

Understanding the role of ethnicity—and the existence of<br />

polyglot communities and multi-ethnic armed <strong>for</strong>ces even<br />

among the conflicts—might influence international strategies<br />

in approaching the warring parties.<br />

<strong>The</strong> complexity of the conflict also meant dealing with<br />

more interlocutors. <strong>The</strong>se included not only Serb authorities<br />

in Serbia but also in the Serb Republic of Krajina; Croatian<br />

authorities in Croatia and Croatian army and paramilitaries in<br />

Bosnia and Herzegovina, and eventually the Croatian Republic<br />

of Herzeg-Bosnia; the Bosnian government and Bosnian<br />

Serb authorities in the self-declared Republic Serbska, and<br />

even the splinter Muslim faction in the Autonomous Zone of<br />

Western Bosnia (Bihac).<br />

This confused political situation created even more chaotic<br />

<strong>op</strong>erational conditions on the ground. U.N. peacekeeping<br />

tro<strong>op</strong>s in Bosnia and Herzegovina, <strong>for</strong> example, had to deal<br />

not only with Serb political and military authorities in Belgrade,<br />

Pale (the Bosnian Serb headquarters), and Sarajevo, but also<br />

with Serb and Bosnian Serb officials in the field and at roadblocks.<br />

Locally, military and especially paramilitary elements<br />

called their own shots, regardless of what had been negotiated<br />

with higher authorities. U.N. aid officials had similar problems,<br />

more <strong>for</strong>midable still by virtue of their need to reach<br />

3

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