2013-2016 Technology Plan - Osceola County School District

OSCEOLA COUNTY SCHOOL DISTRICT
JOB DESCRIPTION
Position Title: Network Analyst - Telephony
Position Level: 20-22
May be assigned as:
10-month, 11-month, or 12-month
FLSA Status: Exempt
Board Approved:
Job Code:
GENERAL DESCRIPTION
The Network Analyst - Telephony role is to coordinate strategies for defining, deploying, and
maintaining the School District’s in-house IP telephony voice communication architecture and its
associated network connections and component hardware. This includes configuring and optimizing
all VoIP telephone systems and services, both internally and those integrated with internet-based
services. It also includes maintaining the voice mail system’s Active Directory installation and the
servers they reside on.
KEY RESPONSIBILITIES
Install, upgrade, and maintain all VoIP devices which include but not limited to IP phones, Call
Manager Servers, Servers that run the School District voice mail system.
Install and configure switches with the VoIP settings that power the District IP telephones.
Manage and maintain telephony and voice mail licenses to guarantee the School District remains in
compliance with applicable license agreement.
Plan phone additions, moves and deletions which include extension changes and name changes.
Review all purchases of telephony equipment to verify compatibility with the School District
Infrastructure.
Work with approved vendors to obtain price quotes for equipment to be purchased.
Provide leadership and monitor work of assigned staff and evaluate their performance.
Provide technical training and support of telephony systems.
Suggest and coordinate training efforts for assigned staff.
Ability to organize and lead deployment teams for the purpose of deploying or upgrading telephony
equipment.
Perform other duties and responsibilities as assigned by Supervisor.
2013 Educational Technology Plan 11/27 School District of Osceola County Florida