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assessment of the socio-economic and environmental impact

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flooded equipment left <strong>the</strong> area without service; while a problem with a generator affected<br />

service in Tower Isle St. Ann area.<br />

Digicel reported that disruptions in service were experienced in selected communities in eastern<br />

<strong>and</strong> central Jamaica, especially in <strong>the</strong> parishes <strong>of</strong> Manchester <strong>and</strong> St. Thomas. This was as a<br />

result <strong>of</strong> fading due to extremely heavy cloud coverage <strong>and</strong> strong winds <strong>and</strong> flying debris which<br />

caused misalignment <strong>of</strong> some dishes. Over 70% <strong>of</strong> <strong>the</strong>ir customers retained services during <strong>the</strong><br />

peak hours <strong>of</strong> <strong>the</strong> hurricane <strong>and</strong> operations were almost regularized in less than 24 hours after <strong>the</strong><br />

event. Restoration <strong>of</strong> service to badly affected areas like St. Thomas was challenging as roads to<br />

get to affected sites were impassable <strong>and</strong> <strong>the</strong> visibility from helicopter transporting repair teams<br />

was poor due to persistent heavy cloud coverage. Cable & Wireless <strong>and</strong> Digicel both used<br />

roving power trucks to facilitate customers who were unable to recharge <strong>the</strong>ir cellular<br />

instruments due to lack <strong>of</strong> electricity These trucks visited key locations isl<strong>and</strong>wide <strong>and</strong><br />

consumers were able to recharge <strong>the</strong>ir phones free <strong>of</strong> cost.<br />

b) Post Offices <strong>and</strong> Postal Agencies<br />

Damage to post <strong>of</strong>fices amounted to approximately $5.68 million. See Table 4.3. The Post <strong>and</strong><br />

Telecommunications Department reported major damage to 19 post <strong>of</strong>fices in 8 parishes <strong>and</strong><br />

three post <strong>of</strong>fices have had to be relocated due to <strong>the</strong> extent <strong>of</strong> <strong>the</strong> damage. The relocations<br />

affected Old Harbour Bay Post Office in St. Ca<strong>the</strong>rine, <strong>and</strong> <strong>the</strong> Lottery <strong>and</strong> Ken Jones Post<br />

Offices in St. James. Most post <strong>of</strong>fices sustained damage to ro<strong>of</strong>s <strong>and</strong> windows. Services were<br />

also disrupted due to <strong>the</strong> lack <strong>of</strong> electricity <strong>and</strong> water at some locations.<br />

In <strong>the</strong> aftermath <strong>of</strong> Hurricane Dean operations at <strong>the</strong> Central Sorting Office (CSO), <strong>the</strong> postal<br />

service headquarters, resumed on Tuesday, August 21 <strong>and</strong> <strong>the</strong> system was ready to facilitate<br />

airmail dispatch on August 22. Airmail processing was <strong>impact</strong>ed by airline schedules having<br />

been changed, but this subsequently reduced as flights began to return to <strong>the</strong>ir accustomed times.<br />

Although roads blocked by debris caused delays in some <strong>of</strong> <strong>the</strong> more remote geographical<br />

locations, as at September 3, <strong>the</strong> Postmaster General reported that <strong>the</strong>re was 95 per cent mail<br />

access across <strong>the</strong> isl<strong>and</strong>.<br />

57

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