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The role of metacognitive skills in learning to solve problems

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Study I: Pilot 63<br />

however, <strong>to</strong> what extent the use <strong>of</strong> <strong>metacognitive</strong> <strong>skills</strong> is demonstrable<br />

<strong>in</strong> the communication pro<strong>to</strong>cols. <strong>The</strong> second hypothesis <strong>in</strong> this study is<br />

that <strong>metacognitive</strong> activities as del<strong>in</strong>eated <strong>in</strong> the cod<strong>in</strong>g scheme can be<br />

identified <strong>in</strong> communication pro<strong>to</strong>cols orig<strong>in</strong>at<strong>in</strong>g from a collaborative<br />

learn<strong>in</strong>g sett<strong>in</strong>g.<br />

4.2 Method<br />

4.2.1 Participants<br />

Forty-one students from the Polytechnic Hogeschool Zuyd <strong>in</strong> Maastricht<br />

participated <strong>in</strong> the pilot study <strong>in</strong> Autumn 2002. <strong>The</strong> average age<br />

<strong>of</strong> these 41 students was 22.83 years (SD = 1.72). Twenty-four students<br />

were male, the rema<strong>in</strong><strong>in</strong>g 17 female. Students were enrolled <strong>in</strong> the study<br />

<strong>of</strong> Information Management and Services. <strong>The</strong>y were <strong>in</strong> the fourth year<br />

<strong>of</strong> their study. <strong>The</strong> pilot study <strong>to</strong>ok place dur<strong>in</strong>g the course ‘Knowledge<br />

management’ that ran from September <strong>to</strong> Oc<strong>to</strong>ber 2002.<br />

4.2.2 KM Quest<br />

A detailed description <strong>of</strong> KM quest is presented <strong>in</strong> chapter 3 which<br />

covers the ma<strong>in</strong> functionalities <strong>of</strong> the game. However, the pilot study was<br />

conducted with pro<strong>to</strong>type II <strong>of</strong> the learn<strong>in</strong>g environment. This pro<strong>to</strong>type<br />

lacked certa<strong>in</strong> functionalities with respect <strong>to</strong> the f<strong>in</strong>al version that is<br />

described <strong>in</strong> chapter 3. <strong>The</strong> functionalities that were not implemented<br />

<strong>in</strong> pro<strong>to</strong>type II are: Group call, Visualizations, Advisor, His<strong>to</strong>ry, the e-<br />

mail notification system that <strong>in</strong>forms students overnight about changes<br />

<strong>in</strong> their environment and the <strong>in</strong>formation <strong>in</strong> the How <strong>to</strong> and What <strong>to</strong><br />

work sheets. Additionally, several bugs existed <strong>in</strong> this pro<strong>to</strong>type. <strong>The</strong>y<br />

<strong>in</strong>cluded the fact that the chat did not au<strong>to</strong>matically refresh, players<br />

had <strong>to</strong> open and close chat w<strong>in</strong>dows <strong>in</strong> order <strong>to</strong> see the latest messages.<br />

Also vot<strong>in</strong>g for <strong>in</strong>terventions was not protected. So, participants could<br />

vote under each other’s name.<br />

4.2.3 Instruments<br />

4.2.3.1 Learn<strong>in</strong>g results<br />

Several product measures for learn<strong>in</strong>g results were <strong>in</strong>cluded <strong>in</strong> the<br />

study. Three sets <strong>of</strong> data were used. First, the status results <strong>of</strong> the three<br />

Organisational Effectiveness Indica<strong>to</strong>rs (OEI) <strong>in</strong> the 7th quarter <strong>in</strong> the<br />

game were used (see chapter 3). Game scores for the n<strong>in</strong>e teams were<br />

created by transform<strong>in</strong>g the results on the bus<strong>in</strong>ess <strong>in</strong>dica<strong>to</strong>rs Cus<strong>to</strong>mer<br />

Satisfaction Index (CSI), Market Share (MS) and Pr<strong>of</strong>it (P) <strong>to</strong> a 10-po<strong>in</strong>t<br />

scale and subsequently calculat<strong>in</strong>g the average <strong>of</strong> these three <strong>in</strong>dica<strong>to</strong>rs<br />

per team. Second, <strong>in</strong>stitutional KM course grades served as an <strong>in</strong>dication

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