3803-03 E3 Qualification handbook v1 - City & Guilds

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Unit 302 Interview preparation and performance Notes for guidance This unit enables learners to develop the skills they need in order to prepare for and attend an interview. Within this unit learners should be given opportunities to develop the skills associated with the unit to enable the learner to demonstrate achievement of the different outcomes. This unit should be delivered on a one to one basis using real resources and practical learning. Some examples have been provided below. Assessment should be through assessor observation, questioning and if possible feedback from the interviewer in the form of a witness statement. Outcome 1- Prepare for a mock interview. The emphasis on this learning outcome is about preparing themselves for an interview. Learners should state what sort of job interview they want to go for with regards to their decision about the work they would like to do. Learners should review the job description and prepare for their interview using the information they have on the job role, as they would for a real interview situation. Learners should be encouraged to identify their skills, interests and experiences and how they relate to the job they are being interviewed for. They should think about the questions they may be asked, what they would like to know more about (pay and conditions, job role etc) and consider how they would respond if they do not understand the question they are being asked. This can be supported by the assessor. Personal presentation should include clothing, eye contact and body language. Outcome 2- Take part in a mock interview which is captured in the most appropriate way for the candidate. The interview should be conducted by someone not known to the learner. This will allow the learner to have a sense of a real interview situation. The interview should also be for a position similar to the one that the learner is interested in but one that they have prepared for in learning outcome one. Appropriate communication includes stating their arrival, introducing themselves, listening and responding to questions, sharing appropriate personal information such as skills, experiences and interests, asking relevant questions, ending the interview and non verbal communication. Instructions learners will follow will be concerned with attending the interview and following the interviewer’s instructions. The interview should ideally be captured on video. However alternative methods could be used eg audio recording or a very detailed observation. If using the observation method then feedback should be presented as soon as possible after the interview to allow the learner to reflect on their interview in an accurate manner. Outcome 3- Review the mock interview. This should be conducted on a one to one basis, it is good practice to allow the learners to watch the recording (if video) back on their own in the first instance and then review it with the assessor. If using other methods for capturing the mock interview then this should be reviewed as soon as possible after the interview to enable accurate reflection. They should review the answers they have provided, their dress, their communication skills and body language. Outcome 4- Prepare for a real interview. Preparation for the real interview should take into consideration the feedback they received from the mock interview and the result of ongoing learning. Learners should be clear in the interview they are attending, its location and time. Outcome 5- Attend a real interview. 26 Entry Level 3 Certificate in Personal Progression through Employment (3803-03)
Learners must be appropriately dressed for the interview and communicate throughout the interview in an appropriate manner. The interview should ideally be for a real job however alternatives may be used such as interviews for benefits, placements and college enrolments etc. The same guidance as in learning outcome 2 should be applied. When assessing this unit due consideration of the learner’s circumstances should be applied particularly around personal presentation. It may be that learners do not have funds to purchase traditional interview attire. Consideration of the type of job the interview is for should also be applied Entry Level 3 Certificate in Personal Progression through Employment (3803-03) 27
Page 1 and 2: Entry Level 3 Certificate in Person
Page 3 and 4: Entry Level 3 Certificate in Person
Page 5 and 6: Contents 1 Introduction to the qual
Page 7 and 8: 1 Introduction to the qualification
Page 9 and 10: F/501/6363 Unit 307 Preparing for w
Page 11 and 12: 2 Centre requirements This section
Page 13 and 14: 3 Units Availability of units The l
Page 15 and 16: Unit 301 Outcome 1 Exploring job op
Page 21 and 22: to be sought to assess this eg the
Page 23 and 24: Unit 302 Outcome 1 Interview prepar
Page 25 and 26: Unit 302 Outcome 3 Interview prepar
Page 27: Unit 302 Outcome 5 Interview prepar
Page 31 and 32: Unit 303 Outcome 1 My role at work
Page 37 and 38: Unit 304 Plan and make a journey us
Page 39 and 40: Unit 304 Plan and make a journey us
Page 41 and 42: Unit 305 Outcome 1 Maintain a work
Page 43 and 44: Unit 305 Outcome 3 Maintain a work
Page 45 and 46: Unit 305 Maintain a work placement
Page 47 and 48: Unit 306 Outcome 1 Writing a CV Rec
Page 49 and 50: Unit 306 Outcome 3 Writing a CV Und
Page 51 and 52: Unit 306 Writing a CV Notes for gui
Page 53 and 54: Unit 307 Outcome 1 Preparing for wo
Page 55 and 56: Unit 307 Outcome 3 Preparing for wo
Page 57 and 58: Unit 307 Preparing for work placeme
Page 59 and 60: Unit 308 Outcome 1 Conduct at work
Page 61 and 62: Unit 308 Outcome 3 Conduct at work
Page 63 and 64: Unit 309 Managing your health at wo
Page 65 and 66: Unit 309 Outcome 2 Managing your he
Page 67 and 68: Unit 310 Individual rights and resp
Page 69 and 70: Unit 310 Individual rights and resp
Page 71 and 72: Unit 311 Outcome 1 Preparation for
Page 73 and 74: Unit 311 Preparation for work Notes
Page 75 and 76: Unit 312 Outcome 1 Developing self
Page 77 and 78: Unit 312 Outcome 3 Developing self
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Unit 313 Managing own money Level:
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Unit 313 Outcome 2 Managing own mon
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Unit 314 Dealing with problems in d
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Unit 314 Outcome 2 Dealing with pro
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Unit 314 Dealing with problems in d
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Unit 315 Outcome 1 Individual right
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Unit 316 Preparation for work Level
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Unit 316 Outcome 2 Preparation for
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Unit 317 Developing self Level: Ent
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Unit 317 Outcome 2 Developing self
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Unit 317 Developing self Notes for
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Unit No. Title Assessment Method Wh
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City & Guilds endorses several ePor
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Form 2 Initial and Baseline Learnin
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Form 3 Assessment plan, review and
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Form 4 Performance evidence record
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Form 5 Evidence location sheet Cand
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Form 7 Unit assessment and verifica
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5 Course design and delivery 5.2 Re
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Appendix 2 Sources of general infor
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Useful contacts Type Contact Query
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3803-03 E3 Qualification handbook v1 - City & Guilds

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