3803-03 E3 Qualification handbook v1 - City & Guilds

Unit 305 Maintain a work placement
Notes for guidance
This unit enables learners to further develop and maintain the skills they need in order to maintain
their work placement. Within this unit learners should be given opportunities to develop the skills
associated with the unit to enable them to demonstrate achievement of the different outcomes.
The learner’s needs, abilities and aspirations should be considered in defining the agreed period of
time.
Agreement for the period and standards should be documented at the start. A proforma can be
used to document the agreement between the centre, learner and employer. Employer feedback
and questioning of the learner will be used in assessing this unit as well as the assessor’s own
observations.
This unit is designed to build on unit 303 ‘My Role at Work’ and support learners to achieve
sustained employment. It should allow learners to progress via the skills developed within the
workplace and in developing their job role.
Outcome 1- Travel to and from work with a minimum of supervision over an agreed
period of time.
Problems when travelling to and from work could include oversleeping, public transport not turning
up or adverse weather conditions.
Safe practice in travelling to and from work may include crossing roads in safe places or keeping
safe on public transport.
Outcome 2- Demonstrate that they can maintain safe working practises in the workplace
over an agreed period of time.
The learner should demonstrate that they have learnt and are using the health and safety guidance
which was provided during unit 303. If the learner is asked to complete a task which they have not
done before and need additional support then they should seek this.
Learners should also explain what sort of problems they have come across or may come across
during their time at work and how they deal or would deal with it.
The people the learner may turn to could include the assessor, job trainer, mentor, supervisor or
manager.
Outcome 3- Demonstrate good time management skills over an agreed period of time.
Learners should follow the procedures as outlined by the employer for taking breaks, reporting
absences and booking holidays.
Outcome 4- Maintain skills at work to the required standard over an agreed period of
time.
The learners should continue to communicate effectively with team members and work as part of a
team. Regular tasks should now be routine to the learner and they should be able to complete them
independently.
Learners should understand and apply customer care values eg being polite, responding to
customer needs etc.
Entry Level 3 Certificate in Personal Progression through Employment (3803-03) 43