2010-06-07_(2).pdf - 19318.8K - BridgeportCT.gov

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CIGNA HealthCare Performance Guarantee Agreement Customer Bridgeport City BOE Effective Date July 1 2010 Account Number s involved in Performance Guarantee s 321317 II CIGNA Signatures IN WITNESS WHEREOF the parties have caused this Agreement to be executed in duplicate and signed by their respective officers duly authorized to do so as ofthe dates given below Connecticut General Life Insurance Company Bridgeport City BOE By r I V J 0 IP By Printed Name Jessica S Sheriff Printed Name Robert Moore Title Contractual Agreement Unit Manager Title Benefits Manager CIGNA HealthCare Date May 24 20 0 Date OS 28 2010 2010 Perfonnance Guarantee Page 0
CIGNA HealthCare Performance Guarantee Agreement Customer Bridgeport City BOE Effective Date July 1 2010 Account Number s involved in Performance Guarantee s 321317 IIr CIGNA EXHIBIT B1 IMPlEMENTATIONI 1 Additional Definitions 1 1 Commitment Dates The dates by when Connecticut General must perform specific implementation services as set forth in the Implementation Calendar 12 Implementation Calendar The schedule that sets out the mutually agreed upon obligations for Employer and Connecticut General in connection with the implementation ofthe Plan 13 Service Center s A claim processing office ofConnecticut General that processes Claims and receives and responds to Plan Participant telephone calls 2 Additional Conditions Precedent 2 1 Benefit Profiles are fmalized and provided to Connecticut General by Employer at least 60 days prior to the Effective Date or Connecticut General confirms that the non standard design and structure can not be reasonably implemented at least 30 days prior to the Effective Date 2 2 Employer or its designated agent provides to Connecticut General eligibility information for Plan Participants that is accurate complete accessible and timely under the predetermined schedule 23 The Implementation Calendar has been finalized and approved by Employer and Connecticut General prior to the Effective Date 24 Employer has fulfilled its obligations in the Implementation Calendar including timely accurate and complete Participant eligibility information and Benefit Profiles 2 5 In order for the Overall Satisfaction Guarantee to be binding Employer must return the completed Account Implementation Survey within thirty 30 days ofreceipt in accordance with paragraph 3 3 below 3 Additional Terms 3 1 The Guarantee Period for the Implementation Performance Guarantees is six 6 months beginning on the Effective Date 3 2 Implementation Performance Guarantees shall be measured solely based on the timely complete and accurate information provided by Employer or its designee to Connecticut General as ofthl due dates set forth in the Implementation Calendar 3 Connecticut General will provide to Employer the Account Implementation Survey within 30 days ofthe Effective Date Within 30 days thereafter Employer will forward the Account Implementation Survey to mutually agreed upon members of Employer s benefits staff and return the completed surveys to Connecticut General Statement 1 ofthe Account Implementation Survey states that the overall implementation by Connecticut General as set forth in the Implementation Calendar met the Employer s needs a Score of 3 means the that Employer as measured by an average of the designated m mbers of Employer s benefit staff neither agrees nor disagrees with Statement I 4 Performance Metrics 4 1 Identification Card Delivery 4 1 I Identification Card Performance Measurement Identification Cards performance will be calculated by counting the number ofBusiness Days from the Business Day that eligibility information necessary to iSSUE that card is released to the lD card vendor to and including the Business Day thatthe lD card is issued to the Plan Participant The Business Day the eligibility information is received by the lD card vendor will not be included in this calculation 42 Claim Readiness OS 28 2010 20 I 0 Perfonnance Guarantee Page 11
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AGENDA CITY COUNCIL MEETING MONDAY
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THE FOllOWING NAMED PERSONS HAVE RE
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And now they are planning on cuttin
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CITY COUNCIL MEETING Monday June 7
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102 09 Communication from Airport M
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73 09 Miscellaneous Matters Committ
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COUNCIL MEMBER BAKER MOVED TO WAIVE
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ADJOURNMENT COUNCIL MEMBER CURWEN M
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DRAFT CHARLES FEREIRA 235 CHURCH ST
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l AWARD BY STIPULATiON FOR FULL AND
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SEVENTEEN THOUSAND FIVE HUNDRED DOL
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IN VIEW OF THE FOREGOING We the und
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BILL FINCH Mayor CITY OF BRIDGEPORT
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B11L of 199r62 fO tl40 1994 02 1082
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1999 04226182 DAY DENEISE G 5 26 20
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2002 02 4924167 BANK LOCK SER vICE
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2004 02 6095256 SANTIAGO AUTO SALES
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2004 02 f572541 JAMES R 5AYBAltl AT
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2005 02 7930901 TONYS TRANSPORTATIO
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2006 02 6100179 LARRY SAMS SEAFOOD
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2010-06-07_(2).pdf - 19318.8K - BridgeportCT.gov

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