User's Manual - Drake Software

Preparing to Offer Bank Products
Drake Software User’s Manual
the SMS method.) The program uses the e-mail address and cell phone number provided
on screen 1.
IMPORTANT
An entry for e-mail or cell phone is necessary for a client to be
notified when funds are loaded. If no e-mail address or cell phone
number can be found, the taxpayer will not be notified automatically
when funds are loaded.
E1 Payment
Reference
Number
(PRN)
As Step 5 of the process, enter the 12-digit PRN as shown in the window of the E1
Card envelope. Re-enter it for verification purposes.
Apply for E1 Card
As the final step in the E1 Card application process, click the Activate Card button.
The data retrieved allows Drake to know whether the card has been approved.
If the application is declined or rejected, an explanation is displayed in the text box at
the bottom of the ECOL screen. After reviewing the explanation, make any required
modifications to the application and click Activate Card again to reapply.
e-Collect
Options
If you’re using EPS Financial as your bank and the taxpayer opts for a check or direct
deposit (not the EI Card), take these steps to get approval from EPS:
1. Open the ECOL screen.
2. In Step 5, select either Check or Direct Deposit.
3. Enter the taxpayer’s banking information. Note that the RTN, Account number,
and Type of account must be entered twice for verification
Preparing to Offer Bank Products
Banking Application
To offer bank products, you must set up your system with both Drake and the bank of
your choice. Your firm must also submit an online bank application through Drake
each year. This application is separate from the application discussed in “Application
Forms” on page 212.
To offer a banking option through Drake, you must submit a banking application
annually. Drake transmits the application to your selected bank for review. Bank information
is managed using the Enterprise Office Manager (EOM).
IMPORTANT
Multi-offices must sign in with the Master EFIN and complete the
required settings before the sub-offices can log in and access the
EOM information.
216 Tax Year 2012