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User's Manual - Drake Software

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Making Changes on the Fly<br />

<strong>Drake</strong> <strong>Software</strong> User’s <strong>Manual</strong><br />

Overriding Letters Setup<br />

Letters options and defaults can be set from both Setup > Options, Optional Documents<br />

tab and Setup > Letters. Use the LTR screen, accessible from the Other<br />

Forms tab, to override global options on a per-return basis.<br />

The LTR screen allows you to make the following changes to the letters in a return:<br />

• Have a result letter other than the default printed with the return.<br />

• Enter a personalized letter greeting.<br />

• Add a custom paragraph.<br />

In addition, it provides the following options:<br />

• Force-print a letter for a paper-filed return or extension application, even if the<br />

return/application is eligible for e-file.<br />

• Force-print a letter for an e-filed return or extension application, even if the return/<br />

application is ineligible for e-file.<br />

• Force (or suppress) a customized supplemental letter, engagement letter, or privacy<br />

policy letter.<br />

Default<br />

Result Letter<br />

The result letter is the standard letter that is printed with a return. It tells the client that<br />

the return has been prepared from the information provided, states the amount of the<br />

refund or balance due, and provides instructions for mailing the return (if paper-filing).<br />

The program uses Result Letter #1 as the default.<br />

To change the default letter for a return, go to the LTR screen and select a new letter<br />

from the Letter # drop list. In addition to other result letter templates, you can have<br />

the program generate a result letter in Spanish (Figure 2-23), an extension letter, or an<br />

amended return letter instead of the program default letter.<br />

Figure 2-23: Selecting the Spanish letter as the default letter for a return (LTR screen)<br />

NOTE<br />

To change the default letter for all returns, go to the Optional Documents<br />

tab in Setup > Options and select a template from the<br />

applicable package in the Result Letter section of the dialog box.<br />

58 Tax Year 2012

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