User's Manual - Drake Software

Drake Software User’s Manual
Online Support
Figure 10-3: Some folders and articles within the Browse tab
Navigation
Icons
Related
Articles
Attachments
Feedback
From within each KB article, you can use the icons at the upper-right corner of the
window to return to the previous article, print or e-mail the article, save the article to a
browser’s “Favorites” folder, save it to another location, or copy it for pasting into
another application (such as a Word document).
A Related Articles link at the lower-left corner of an article window takes you to a list
of other articles related to the one you queried.
Some articles have an Attachments link that takes you to a list of attached documents
that you can download and view. The attached documents provide additional detail
beyond that provided in the text of the article.
Drake encourages you to respond to any article you read in the KB. Your suggestions
are used to improve the KB’s content for other clients. In the lower-left corner of an
article window, click Feedback to open the feedback window. Enter your feedback
and click Submit.
Drake’s e-Training Center (ETC)
Drake ETC is a convenient resource for training your office staff and earning continuing
professional education (CPE) credits through the use of tutorials, practice returns,
videos, webinars, and interactive tax courses. ETC also provides tracking tools and
interactive testing so individuals and group administrators can monitor their personal
and collective progress. To access Drake ETC, go to the Drake Support site and select
Training Tools > Drake ETC, or go to DrakeETC.com.
The new ETC Welcome page includes news and information on what’s happening in
Drake ETC (Figure 10-4 on page 262).
IMPORTANT
For information on the IRS’s continuing education upload system,
and how Drake reports CE credits for Registered Tax Return Preparers
(RTRPs) and Enrolled Agents (EAs), click the Important!
link available on ETC Home page, the Administration setup
page, or when editing a student account.
Tax Year 2012 261