User's Manual - Drake Software

Drake Software User’s Manual
Online Support
Recorded
Webinars
Some of our live webinars have been recorded and can be viewed at any time.
Although these recorded webinars do not earn you CPE credits, they can help familiarize
you with such topics are “Program Setup and Tools,” Data Entry,” and “e-Filing”
for Drake tax software users and “Spreadsheet Importing” and “End of Year e-
Filing” for Client Write-Up users.
To view a recorded webinar:
1. From the sidebar menu at the left of the Drake ETC window, select Drake
Resources > Videos and Recorded Webinars.
2. Select from the Tax Year and Course drop lists.
3. Click Launch Recorded Webinar.
The first time you view a webinar, the WebEx Manager is automatically downloaded
to your computer. For help with WebEx Manager, call WebEx Support at (866) 229-
3239.
NOTE
Drake ETC also offers videos (CDs and DVDs) of our annual Update
Schools. To order, from the sidebar menu of the main Support website,
go to Resources > Supplemental Resources. (If you’re logged in to
ETC, return to the main Support website by clicking Support Login in
the upper-right corner of the window.)
Webinars
Drake ETC provides live webinars on various topics with new webinars added every
month. The live webinars are presented with panelists available to answer viewers’
questions during the event. CPE credits are available (no test required; see NOTES
below). You or your account administrator can keep track of completed webinars and
CPE credits earned through the ETC site.
NOTES
Review the CPE details provided with each Drake webinar to determine
CPE eligibility. Our webinars cover various topics and are presented
with panelists available to answer viewers’ questions during the event.
Attendees must respond to several polls offered during the webinars,
and complete a short evaluation after the webinar to qualify for CPE
credits.
A fee is required for most webinars.
Please join webinars at least 10 minutes before the scheduled starting
time. Speakers or headphones are required.
Registration
for Webinars
To register for a webinar from DrakeETC:
1. From the sidebar menu, go to Webinars > Available Webinars. (See “Logging
In” on page 263 for details on logging in to DrakeETC.)
2. From the list of Available Webinars, click Register on the right side of the window
for the webinar you wish to attend. (See Figure 10-11 on page 268.)
Tax Year 2012 267