User's Manual - Drake Software

10 Resources and Support
Drake Software Manual
Drake Software offers a wide range of support resources. In addition to our unparalleled
telephone support, Drake has a variety of online and software help resources to
give you 24-hour access to the latest information.
Help resources are available to assist you in making the most of your tax preparation
software and using it successfully. We do not, however, provide tax law advice. Support
is provided as an aid to tax return completion only. Preparers are responsible for
knowing tax preparation and for the accuracy of returns filed with the IRS and state
tax authorities.
Your Drake Software User’s Manual: Tax Year 2012 is an electronic document with a
comprehensive index to help you quickly find the information you want. You can save
the manual to your desktop or print your own copy. It is available from three locations:
• Drake Home window — Select Help > Online Resources.
• Software CD — The latest version of the manual is shipped with each CD.
• Support website — Support.DrakeSoftware.com > Training Tools > Manuals.
To purchase a printed copy of the manual ($25 plus tax and shipping), go to Support.DrakeSoftware.com
(Training Tools > Manuals).
IMPORTANT
If you use a printed copy, be aware that it must be updated manually
throughout tax season. (Addenda pages are included on each
Drake CD.) Because Drake continually updates the online manual
throughout the season, your best bet for always having the most
current version is to use the online manual.
Tax Year 2012 257