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User's Manual - Drake Software

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Online Support<br />

<strong>Drake</strong> <strong>Software</strong> User’s <strong>Manual</strong><br />

Figure 10-11: Signing up for webinars on the ETC webpage<br />

3. Complete the information requested on the Webinar Registration window. Note<br />

that a unique e-mail address (one not already used by someone else) must be provided.<br />

4. Click the blue Register button.<br />

5. Complete the credit card information on the Webinar Payment window and click<br />

Submit.<br />

After your registration is processed, you will receive:<br />

• A confirmation e-mail message containing details of the upcoming webinar and a<br />

link you must click in order to join the webinar.<br />

• A calendar reminder you can save to your Microsoft Outlook e-mail account<br />

• Reminder e-mail one day before the event and one hour before the event.<br />

Attending<br />

Webinars<br />

CPE Credits<br />

To join the webinar, click the link provided in the confirmation e-mail and follow the<br />

included instructions, or from the sidebar menu of the <strong>Drake</strong> ETC website, go to<br />

Webinars > My Webinars and click Launch.<br />

To earn CPE credits, attendees must respond to a series of polls conducted during the<br />

webinar (attendees must respond to at least 75 percent of the polls to be eligible for the<br />

credits) and complete a short evaluation after the event.<br />

Webinar attendees will receive an e-mail notification when the CPE credits are made<br />

available (usually within 48 hours). After receiving the notification e-mail, follow<br />

these steps to complete the CPE process:<br />

1. From the sidebar menu, go to Webinars > My Webinars. A list of completed<br />

webinars is displayed.<br />

2. Click Evaluation on the line of the webinar you completed.<br />

3. Complete the short evaluation and click Submit.<br />

4. When the certificates are posted (24–48 hours after submission of the evaluation),<br />

return to My Webinars. On the line of the webinar completed, click Print CPE.<br />

More information on hardware and software requirements, registration, pricing,<br />

refunds, CPE details, and other webinar-related topics are available on the Available<br />

Webinars and My Webinars windows.<br />

268 Tax Year 2012

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