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User's Manual - Drake Software

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Exporting CSM Data<br />

<strong>Drake</strong> <strong>Software</strong> User’s <strong>Manual</strong><br />

1. Select Reports.<br />

2. Select a report from the Select Report drop list in the CSM Reports dialog box<br />

and enter the requested data.<br />

3. Click Report. The report data is displayed in the Report Viewer.<br />

You can print the report, export it into another program, or customize the display. For<br />

information on using the Report Viewer, see “Report Viewer” on page 323.<br />

NOTE<br />

To access the CSM Reports dialog box from the Home window, select<br />

Reports > Report Manager. Next, under Other Report Options, double-click<br />

Client Status Manager Reports.<br />

Exporting CSM Data<br />

Admin-only Features<br />

To export CSM data into Notepad or CSV format (suitable for Microsoft Excel and<br />

Microsoft Access), click Export in the CSM toolbar. A worksheet of the data is<br />

opened automatically.<br />

Users with administrative rights can delete records from the CSM display, restore<br />

CSM data, and remove duplicate entries.<br />

Deleting a Record from the CSM Display<br />

When a record is deleted from the CSM display, it is no longer visible in the CSM. It<br />

still exists in the software, however. To delete a record from the CSM display, rightclick<br />

the record and select Delete CSM Record (This Client). To view a deleted<br />

record, click Filters > Display Deleted CSM Records.<br />

NOTE<br />

To delete a client file from <strong>Drake</strong>, see “Deleting Files from the Program”<br />

on page 297. A record cannot be deleted from within the PCM.<br />

Restoring Data<br />

Removing Duplicates<br />

When restoring data, the CSM scans a client file, calculates the return, searches the EF<br />

database, and updates the data. To restore data from the CSM, right-click a record and<br />

select Restore CSM Data (This Client). Click OK.<br />

To remove a duplicate entry in the CSM, right-click a record and select Remove<br />

Duplicate Entries (Entire Database).<br />

NOTE<br />

Duplicate CSM (and PCM) entries must be removed from within the<br />

CSM; they cannot be removed from within the PCM.<br />

256 Tax Year 2012

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