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User's Manual - Drake Software

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<strong>Drake</strong> <strong>Software</strong> User’s <strong>Manual</strong><br />

Online EF Database<br />

Manage<br />

Suppressed<br />

Returns<br />

When running Returns reports, you are offered the option of hiding rejected returns.<br />

(See Figure 8-11)<br />

Figure 8-11: Click hide to delete rejected returns from a Returns report<br />

To return the rejected returns to the report, go to Tools > Manage Suppressed<br />

Returns and click Show. (See Figure 8-12)<br />

Figure 8-12: Click Show to restore hidden returns to a Returns report<br />

ABCvoice<br />

Files<br />

Also in Tools, the option to Download ABC Voice applies to preparers using the<br />

ABCvoice File tool. For more information, call Versicom at (937) 438-3700.<br />

NOTE<br />

If using ABCvoice, go to the ABCV screen to indicate whether the taxpayer<br />

has signed the Consent to Disclosure of Tax Return Information.<br />

Generate<br />

Contact Lists<br />

To build lists containing contact information for your clients:<br />

1. From the online EF database toolbar, click Tools.<br />

2. Click Generate Contact List.<br />

3. Enter report criteria by selecting or clearing the check boxes.<br />

4. To further restrict the results, enter start and end dates to search.<br />

5. Click Run Report.<br />

6. (optional) To export the report into a spreadsheet, click Download. You are asked<br />

whether you want to open or save the file. Click Open or Save as desired. If you<br />

click Open, you will have another opportunity to save the report from within<br />

Excel.<br />

Multi-Office Manager (MOM)<br />

The Multi-Office Manager (MOM) is the online version of the Client Status Manager<br />

(CSM). (See Chapter 9, “Client Status Manager.”) Designed for the multi-office environment,<br />

MOM allows you to track workflow of multiple offices, providing a snapshot<br />

of your entire business. Reports and statistics on demographics, return status,<br />

return type, bank, payments, fees, and billing information are available.<br />

Tax Year 2012 245

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