User's Manual - Drake Software

Online Support
Drake Software User’s Manual
Table 10-2: Options in KB Search Using Drop List (See item 2 in Figure 10-1.)
Search Option
Natural Language
Description
Allows you to enter a sentence in the Search field. The KB pulls
out matches to any words in the sentence.
3. Select Click to Search. Related articles appear in order of relevance, with the
most relevant first. From the Sort by drop list, articles can also be sorted by the
date the articles were modified, by the article rating, or by the article titles. Click a
title to open the article. If only one article meets the search criteria, the KB opens
that article. Matches to your keywords are highlighted.
Be sure to click the How to Search the KB tab for additional instructions on setting
up article searches.
Search Within
Use the new Search Within feature (Figure 10-2) to narrow a search to specific article
categories within specific databases and find pertinent articles more quickly. For
example, to get information on reporting depreciation for a federal 1040 return in
Drake’s tax software, you might take the following steps:
1. Type depreciation into the Search text box. (Figure 10-2)
Figure 10-2: Narrow your search with Search Within
2. From the Search using drop list, make a selection. (See Table 10-2 on page 259
for the list of selections.)
3. From the Select within drop list, select Drake Software KB.
4. From the new drop list that appears below, select Federal Returns.
5. From the new drop list that appears, select 1040 Individual.
6. Select the Click to Search button at the top of the screen. (See Figure 10-2)
Browsing
the KB
The Browse tab lists all available topics as folders, with all articles on each topic
stored within the folders. Select Client Write-Up or Drake Software, click a folder
to see a list of articles, and click an article to open it (Figure 10-3 on page 261).
260 Tax Year 2012