HP Officejet 4500 (G510) - static.highspeedb...
HP Officejet 4500 (G510) - static.highspeedb...
HP Officejet 4500 (G510) - static.highspeedb...
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• Make sure the telephone you use to initiate the fax call is connected directly to<br />
the device. To send a fax manually, the telephone must be connected directly to<br />
the port labeled 2-EXT on the device, as shown below.<br />
1 Telephone wall jack<br />
2 Use the phone cord supplied in the box with the device to connect to the "1-LINE" port<br />
3 Telephone<br />
• If you are sending a fax manually from your phone that is connected directly to<br />
the device, you must use the keypad on the telephone to send the fax. You cannot<br />
use the keypad on the device control panel of the device.<br />
NOTE: If using a serial-type phone system, please connect your phone<br />
directly on top of the device cable which has a wall plug attached to it.<br />
The device cannot receive faxes, but can send faxes<br />
Solution:<br />
• If you are not using a distinctive ring service, check to make sure that the<br />
Distinctive Ring feature on the device is set to All Rings. For more information,<br />
see Change the answer ring pattern for distinctive ring.<br />
• If Auto Answer is set to Off, you will need to receive faxes manually; otherwise,<br />
the device will not receive the fax. For information on receiving faxes manually,<br />
see Receive a fax manually.<br />
• If you have a voice mail service at the same phone number you use for fax calls,<br />
you must receive faxes manually, not automatically. This means that you must be<br />
available to respond in person to incoming fax calls. For information on setting up<br />
the device when you have a voice mail service, see Case F: Shared voice/fax line<br />
with voice mail. For information on receiving faxes manually, see Receive a fax<br />
manually.<br />
• If you have a computer dial-up modem on the same phone line with the device,<br />
check to make sure that the software that came with your modem is not set to<br />
receive faxes automatically. Modems that are set up to receive faxes<br />
automatically take over the phone line to receive all incoming faxes, which<br />
prevents the device from receiving fax calls.<br />
Solve fax problems 109