HP Officejet 4500 (G510) - static.highspeedb...
HP Officejet 4500 (G510) - static.highspeedb...
HP Officejet 4500 (G510) - static.highspeedb...
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Clear jams<br />
Occasionally, media becomes jammed during a job. Try the following remedies before<br />
you attempt to clear the jam.<br />
• Make sure that you are printing with media that meets specifications. For more<br />
information, see Media specifications.<br />
• Make sure that you are printing with media that is not wrinkled, folded, or damaged.<br />
• Make sure that the device is clean. For more information, see Maintain the device.<br />
• Make sure that the trays are loaded correctly and are not too full. For more<br />
information, see Load media.<br />
This section contains the following topics:<br />
• Clear paper jams<br />
• Avoid paper jams<br />
Clear paper jams<br />
If the paper was loaded in the main tray, you might need to clear the paper jam from the<br />
rear door.<br />
Paper can also jam in the automatic document feeder (ADF). If the product has an<br />
automatic document feeder (ADF), several common actions can cause paper to jam the<br />
ADF:<br />
• Placing too much paper in the ADF tray. For information on the maximum number of<br />
sheets allowed in the ADF, see Load an original on the scanner glass.<br />
• Using paper that is too thick or too thin for the device.<br />
• Trying to add paper to the ADF tray while the device is feeding pages.<br />
To clear a paper jam from the rear door<br />
1. Press in the tab on the left side of the rear door to release the door. Remove the door<br />
by pulling it away from the device.<br />
CAUTION: Trying to clear a paper jam from the front of the device can damage<br />
the print mechanism. Always access and clear paper jams through the rear door.<br />
Clear jams 127