HP Officejet 4500 (G510) - static.highspeedb...

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Chapter 7 • When using thin special media, make sure that the tray is completely loaded. If you are using special media that is only available in small quantities, try placing the special media on top of other paper of the same size to help fill the tray. (Some media is picked up more easily if the tray is full.) • If you are using thick special media (such as brochure paper), load media so that the tray is between 1/4 and 3/4 full. If necessary, place the media on top of other paper of the same size so that the stack height is within this range. • Use HP media for optimum performance and efficiency. Solve copy problems If the following topics do not help, see HP support for information about HP support. • No copy came out • Copies are blank • Documents are missing or faded • Size is reduced • Copy quality is poor • Copy defects are apparent • The device prints half a page, then ejects the paper • Paper mismatch No copy came out • Check the power Make sure that the power cord is securely connected, and the device turned on. • Check the status of the device ◦ The device might be busy with another job. Check the control-panel display for information about the status of jobs. Wait for any job that is processing to finish. ◦ The device might be jammed. Check for jams. See Clear paper jams. • Check the trays Make sure that media is loaded. See Load media for more information. Copies are blank • Check the media The media might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). See Media specifications for more information. • Check the settings The contrast setting might be set too light. Use the Copy button on the device control panel to create darker copies. • Check the trays If the product has an automatic document feeder (ADF) and you are copying from the ADF, make sure that the originals have been loaded correctly. For more information, see Load an original in the automatic document feeder (ADF). 94 Solve a problem
Documents are missing or faded • Check the media The media might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). See Media specifications for more information. • Check the settings The quality setting of Fast (which produces draft-quality copies) might be responsible for the missing or faded documents. Change to the Normal or Best setting. • Check the original ◦ The accuracy of the copy depends on the quality and size of the original. Use the Copy menu to adjust the brightness of the copy. If the original is too light, the copy might not be able to compensate, even if you adjust the contrast. ◦ Colored backgrounds might cause images in the foreground to blend into the background, or the background might appear in a different shade. ◦ If you are copying a borderless original, load the original on the scanner glass, not the ADF. For more information, see Load an original on the scanner glass. Size is reduced • The reduce/enlarge or other copy feature might have been set from the device control panel to reduce the scanned image. Check the settings for the copy job to make sure that they are for normal size. • The HP software settings might be set to reduce the scanned image. Change the settings, if needed. See the onscreen Help for the HP software for more information. Copy quality is poor • Take steps to improve the copy quality ◦ Use quality originals. ◦ Load the media correctly. If the media is loaded incorrectly, it might skew, causing unclear images. See Media specifications for more information. ◦ Use or make a carrier sheet to protect your originals. • Check the device ◦ The scanner lid might not be closed properly. ◦ The scanner glass or lid backing might need cleaning. See Maintain the device for more information. ◦ If the product has an automatic document feeder (ADF), ADF might need cleaning. See Maintain the device for more information. Copy defects are apparent • Vertical white or faded stripes The media might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). See Media specifications for more information. • Too light or dark Try adjusting the contrast and copy-quality settings. • Unwanted lines The scanner glass, lid backing, or frame might need cleaning. See Maintain the device for more information. Solve copy problems 95
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User Guide OFFICEJET 4500 A909 G510
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Copyright information © 2009 Copyr
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Print photos.......................
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4 Poor print quality and unexpected
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Regulatory information.............
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Use the HP Solution Center (Windows
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Chapter 1 Eco-Tips HP is committed
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Chapter 1 (continued) 4 1-LINE (fax
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Chapter 1 To change settings for a
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Chapter 1 (continued) HP Printing P
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Chapter 1 ◦ Media that is too lig
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Chapter 1 20 Get started To load me
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Chapter 1 Clean the exterior WARNIN
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Chapter 1 4. Lift the automatic doc
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Chapter 2 Print documents (Mac OS X
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Chapter 2 6. In the Basic Options a
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Chapter 2 5. Click Photo Printing -
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Chapter 2 7. Select the paper type:
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Chapter 2 6. Choose Paper Type/Qual
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Chapter 3 3. Press right arrow to s
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Chapter 4 38 Copy • Lighter/Darke
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Chapter 5 TIP: You can also send a
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Chapter 5 Send a fax from memory Yo
Page 48 and 49: Chapter 5 phone lines. On poor phon
Page 50 and 51: Chapter 5 NOTE: If Backup fax is en
Page 52 and 53: Chapter 5 NOTE: If an incorrect pap
Page 54 and 55: Chapter 5 Receive faxes to your com
Page 56 and 57: Chapter 5 • Set the fax error cor
Page 58 and 59: Chapter 5 Set the dial type you are
Page 60 and 61: Chapter 5 Use reports NOTE: If you
Page 62 and 63: Chapter 5 Clear the fax log • Num
Page 64 and 65: 6 Work with ink cartridges To ensur
Page 66 and 67: Chapter 6 Handle the ink cartridges
Page 68 and 69: Chapter 6 If you are replacing the
Page 70 and 71: Chapter 6 10. Load the ink cartridg
Page 72 and 73: Chapter 6 To align the ink cartridg
Page 74 and 75: 7 Solve a problem HP support The in
Page 76 and 77: Chapter 7 • Messages that appear
Page 78 and 79: Chapter 7 After the phone support p
Page 80 and 81: Chapter 7 Check the device software
Page 82 and 83: Chapter 7 electromagnetic fields. A
Page 84 and 85: Chapter 7 Step 1: Check the print q
Page 86 and 87: Chapter 7 Print Quality Diagnostic
Page 88 and 89: Chapter 7 84 Solve a problem To pre
Page 90 and 91: Chapter 7 86 Solve a problem The li
Page 92 and 93: Chapter 7 88 Solve a problem Exampl
Page 94 and 95: Chapter 7 Solution 9: Replace the p
Page 96 and 97: Chapter 7 To clean the area around
Page 100 and 101: Chapter 7 • Black dots or streaks
Page 102 and 103: Chapter 7 Part of the document did
Page 104 and 105: Chapter 7 Take steps to improve the
Page 106 and 107: Chapter 7 • Make sure you use the
Page 108 and 109: Chapter 7 port labeled 1-LINE on th
Page 110 and 111: Chapter 7 • Other equipment, whic
Page 112 and 113: Chapter 7 • Make sure the device
Page 114 and 115: Chapter 7 110 Solve a problem • I
Page 116 and 117: Chapter 7 TIP: If the device came w
Page 118 and 119: Chapter 7 Solve wireless problems (
Page 120 and 121: Chapter 7 Mac OS X ▲ Click the Ai
Page 122 and 123: Chapter 7 3. Do one of the followin
Page 124 and 125: Chapter 7 Another common problem is
Page 126 and 127: Chapter 7 Check the device IP addre
Page 128 and 129: Chapter 7 • If the computer canno
Page 130 and 131: Chapter 7 Understand the network co
Page 132 and 133: Chapter 7 2. Gently pull the paper
Page 134 and 135: A Technical information This sectio
Page 136 and 137: Appendix A Ink cartridge warranty i
Page 138 and 139: Appendix A Processor: 192 MHz ARM9
Page 140 and 141: Appendix A (continued) Media size M
Page 142 and 143: Appendix A (continued) Tray Type We
Page 144 and 145: Appendix A (continued) Paper type D
Page 146 and 147: Appendix A Regulatory information T
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Appendix A Notice to users in Japan
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Appendix A Notice to users of the C
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Appendix A Exposure to radio freque
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Appendix A Declaration of conformit
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Appendix A Environmental product st
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Appendix A Power consumption Hewlet
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Appendix A HP Officejet 4500 Deskto
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Appendix A ZLIB zlib.h -- interface
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Appendix A Expat Copyright (c) 1998
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Appendix A THIS SOFTWARE IS PROVIDE
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Appendix A HP Officejet 4500 Wirele
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Appendix A OpenSSL Copyright (C) 19
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Appendix B • The HP software on y
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Appendix C Countries/regions with a
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Appendix C (continued) Other equipm
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Appendix C 3. Connect an additional
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Appendix C 1 Telephone wall jack 2
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Appendix C Set up the device with a
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Appendix C 4. Connect the DSL modem
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Appendix C Shared voice/fax with co
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Appendix C (continued) 3 Answering
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Appendix C 1. Remove the white plug
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Appendix C To set up the device wit
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Appendix C 4. Using the phone cord
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D Network setup (some models only)
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Appendix D Set up the device for wi
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Appendix D NOTE: If you cannot find
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Appendix D Guidelines for ensuring
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Appendix D 4. Restart your computer
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Appendix E NOTE: On a Macintosh com
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F Errors (Windows) This list repres
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Appendix F 3. Wait until the print
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Appendix F Before you try to clear
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Index Symbols/Numerics (ADF) automa
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test setup 197 troubleshoot 100 voi
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edial options, setting 54 reduce fa
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two-sided 34 uninstall software 205
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