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HP Officejet 4500 (G510) - static.highspeedb...

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The images below show the difference between vertical and horizontal streaking.<br />

Horizontal Streaks Vertical streaks<br />

NOTE: Streaks on a copied document commonly appear when the scanner glass<br />

or the plastic strip in the automatic document feeder (ADF) is dirty. For information<br />

about cleaning the scanner glass and plastic strip in the ADF, see Clean the scanner<br />

glass and To clean the plastic strip inside the automatic document feeder,<br />

respectively.<br />

Use paper or other print media that is appropriate for the print job, and make sure that<br />

you handle and store it properly:<br />

• Load the paper print-side down in the input tray. (Many papers have printing and<br />

nonprinting sides.)<br />

• Make sure that the paper is not wrinkled or curled. Load only clean, wrinkle-free paper<br />

into the product.<br />

• Plain paper is fine for text documents. For photos, <strong>HP</strong> Advanced Photo paper is the<br />

best choice.<br />

• Try using a different paper. Paper that does not accept ink well is also prone to print<br />

defects. <strong>HP</strong> ink and paper are designed to work together.<br />

• Store photo paper in its original packaging and inside a resealable plastic bag. Store<br />

the paper on a flat surface and in a cool, dry place. Load photo paper only when you<br />

are ready to print, and then put the unused paper back in the packaging.<br />

For more information about selecting paper, see Select print media. For more information<br />

about loading paper, see Load media.<br />

After trying the preceding guidelines, try printing again.<br />

If the issue persists, continue to the next solution.<br />

Solution 3: Wait a short period of time (if possible)<br />

A short period of printer inactivity can clear up some problems. If possible, let the printer<br />

sit idle for 40 minutes, and then try printing again.<br />

If the issue persists, continue to the next solution.<br />

Solution 4: Check the print settings<br />

Follow these steps to check the print settings to make sure that they are appropriate for<br />

your print job.<br />

Poor print quality and unexpected printouts 79

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