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HP Officejet 4500 (G510) - static.highspeedb...

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Ink level warnings and indicators provide estimates for planning purposes only. When you receive<br />

a low-ink warning message, consider having a replacement cartridge available to avoid possible<br />

printing delays. You do not need to replace the ink cartridges until print quality becomes<br />

unacceptable.<br />

For information about replacing ink cartridges, see Replace the ink cartridges.<br />

For information about ordering ink cartridges, see <strong>HP</strong> supplies and accessories.<br />

For information about recycling used ink supplies, see <strong>HP</strong> inkjet supplies recycling program.<br />

NOTE: Ink from the cartridges is used in the printing process in a number of different ways,<br />

including in the initialization process, which prepares the device and cartridges for printing. In<br />

addition, some residual ink is left in the cartridge after it is used. For more information see<br />

www.hp.com/go/inkusage.<br />

Cartridge Problem<br />

The ink cartridge identified in the message is missing, damaged, or inserted into the wrong slot in<br />

the product.<br />

To solve this problem, try the following solutions. Solutions are listed in order, with the most likely<br />

solution first. If the first solution does not solve the problem, continue trying the remaining solutions<br />

until the issue is resolved.<br />

Choose your error<br />

• Solution 1: Install the ink cartridges correctly<br />

• Solution 2: Turn the product off and on<br />

• Solution 3: Clean the electrical contacts<br />

• Solution 4: Replace the ink cartridge<br />

Solution 1: Install the ink cartridges correctly<br />

Make sure all of the ink cartridges are properly installed:<br />

1. Make sure the product is turned on.<br />

CAUTION: If the product is turned off when you open the front access door to access the<br />

ink cartridges, the product cannot release the cartridges for changing. You might damage<br />

the product if the ink cartridges are not docked safely when you try to remove them.<br />

2. Open the front access door.<br />

The print carriage moves to the far right side of the product.<br />

Cartridge Problem 211

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