HP Officejet 4500 (G510) - static.highspeedb...
HP Officejet 4500 (G510) - static.highspeedb...
HP Officejet 4500 (G510) - static.highspeedb...
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Solve wired (Ethernet) network problems (some models<br />
only)<br />
If you are unable to connect the product to your wired (Ethernet) network, perform one<br />
or more of the following tasks.<br />
NOTE: After correcting any of the following, run the installation program again.<br />
• General network troubleshooting<br />
• Network port created does not match device IP address (Windows)<br />
General network troubleshooting<br />
If you are unable to install the device software, verify that:<br />
• All cable connections to the computer and the device are secure.<br />
• The network is operational and the network hub is turned on.<br />
• All applications, including virus protection programs, spyware protection programs,<br />
and firewalls, are closed or disabled for computers running Windows<br />
• The device is installed on the same subnet as the computers that will be using the<br />
device.<br />
If the installation program cannot discover the device, print the network configuration<br />
page, and enter the IP address manually in the installation program. For more information,<br />
see Understand the network configuration page (some models only).<br />
Though it is not recommended that you assign the device with a <strong>static</strong> IP address, you<br />
might resolve some installation problems (such as a conflict with a personal firewall) by<br />
doing so.<br />
Network port created does not match device IP address (Windows)<br />
If you are using a computer running Windows, make sure that the network ports created<br />
in the device driver match the device IP address:<br />
1. Print the device’s network configuration page<br />
2. Click Start, point to Settings, and then click Printers or Printers and Faxes.<br />
- or -<br />
Click Start, click Control Panel, and then double-click Printers.<br />
3. Right-click the device icon, click Properties, and then click the Ports tab.<br />
4. Select the TCP/IP port for the device, and then click Configure Port.<br />
5. Compare the IP address listed in the dialog box and make sure it matches the IP<br />
address listed on the network configuration page. If the IP addresses are different,<br />
change the IP address in the dialog box to match the address on the network<br />
configuration page.<br />
6. Click OK twice to save the settings and close the dialog boxes.<br />
Solve wired (Ethernet) network problems (some models only) 113