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98<br />

• Strengthening the capacity of institutions that service exporters<br />

• Simplifying the domestic rules and administrative procedures that govern trade and<br />

promote transparency<br />

• Strengthening the capacity of exporters to meet market demand and international<br />

standards<br />

• Forging trade alliances with neighbouring countries so as to facilitate the cross-border<br />

flow of goods and services<br />

• Negotiating international trade agreements and ensuring their crisis sensitivity<br />

• Developing national capacity to monitor exchange rate trends and to assess their<br />

impacts on trade and livelihoods.<br />

Box 5.5. Trade reform in Serbia<br />

Traders in Serbia faced a number of administrative obstacles in the early 2000s. The customs administration lacked modern computer systems and required<br />

hand delivery of customs declaration forms. Customs officers physically inspected all cargo items at the border. Customs procedures and agencies lacked<br />

transparency, and communication among them was weak. Corruption, documentation backlogs, and delays and difficulties at the border were common.<br />

Beginning in 2003, a reform process introduced selective screening of cargo, reduced the number of documents required for customs declaration, enabled<br />

electronic customs clearance, and improved inter-agency collaboration. The reforms successfully expedited the processes for customs declaration and clearance.<br />

Whereas previously a trader would spend an entire day clearing goods at customs, electronic customs clearance enabled the process to take place in<br />

less than one hour. Between 2003 and 2006, the total time required to export goods was reduced from 32 to 11 days, and the total time required to import<br />

goods was reduced from 44 to 12 days.<br />

Source: den Otter, Jacqueline (2009). “Cross-border trading reforms in post-war Serbia” in IFC and World Bank, Celebrating Reforms 2009.<br />

For additional information, please see discussion papers in Annex:<br />

14. Facilitating Remittances to support livelihoods and economic recovery<br />

25. Transitional Governance<br />

26. Rule of Law Justice and Security<br />

27. Inclusive Economic Growth and Sustainable Employment: macro-micro considerations<br />

and support<br />

Livelihoods & Economic Recovery in Crisis Situations

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