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75<br />

require support to broaden their variety of products and services and to expand into underserved<br />

areas. Capacity development support may take the form of training, technical<br />

assistance, international visits, and South-South cooperation.<br />

Business development services. 46 Based on the needs of enterprises and entrepreneurs<br />

identified during the assessment stage, interventions can be designed (a) to directly provide<br />

business development services, where necessary, and (b) to strengthen private sector<br />

entry and engagement in the provision of business development services. Interventions<br />

may include, for example, support for business registration, market analysis, branding,<br />

quality assurance, and pooling of risk. Business development services can contribute to<br />

local economic development most effectively when they support a range of enterprises<br />

in various sectors. Awareness-raising efforts are likely to be needed at the community<br />

level vis-à-vis the nature and benefits of these services.<br />

UNDP has supported a variety of entities for the delivery of business development services.<br />

These organizations include business support centers, business incubators, information<br />

and communication technology (ICT) centres, and youth enterprise centres. When appropriately<br />

managed, these delivery mechanisms can help to build a sense of community<br />

ownership and can lead to sustainable community management of business development<br />

services. Experience indicates that the following features are important for delivery:<br />

Box 4.7. Entrepreneurial training and business development services in Kenya<br />

UNDP and the Government of Kenya have developed two complementary programmes to empower crisis-affected and unemployed youth to start businesses<br />

and/or provide business advisory services in all districts of the country. The Business Skills and Entrepreneurship Development (BSED) programme aims<br />

to transform young people from job seekers to job creators, to create a new range of enterprises operated by new entrepreneurs, to stimulate micro, small,<br />

and medium enterprise development, and to generate new employment. BSED provides training that builds upon participants’ existing skills in accordance<br />

with market demand. BSED participants conduct feasibility studies to identify and profile business opportunities, and they prepare business plans. The training<br />

sessions are provided over periods of 1-6 weeks.<br />

While BSED training focuses on entrepreneurship and microenterprise development, the Business Advisory and Training Services (BATS) programme trains<br />

young people to become trainers and business consultants themselves. In this way, BATS aims to meet the demand for business development services that<br />

BSED helps to create. BATS methods are based on learning by doing, participatory exercises, and interactions with markets, enterprises, business associations,<br />

local government officials, and successful business consultants. Participants are expected to complete an apprenticeship, to prepare at least five business profiles<br />

to be assessed by a panel of professionals, and to conduct a BSED training session. Upon satisfactory completion of this process, trainees are accredited<br />

as trainer-consultants.<br />

(a) Clearly defined mandates, operational procedures, partnership agreements, and approaches<br />

to resource mobilization;<br />

(b) A dedicated team with well defined roles and areas of expertise;<br />

(c) A resource centre with reference materials, business profiles, and communications<br />

facilities;<br />

(d) A forum or platform for small business owners to exchange information, form connections,<br />

and express their policy views; and<br />

(e) Where possible, a pool of certified, community-based trainers and advisers who are<br />

strategically attached to vocational training institutions.<br />

46 For business development services, UNDP uses<br />

the guidelines of the Donor Committee for Enterprise<br />

Development, Business Development Services<br />

for Small Enterprises: Guiding Principles for Donor<br />

Intervention, 2001.<br />

Livelihoods & Economic Recovery in Crisis Situations

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