Small Business Framework - Research - The Legal Services Board

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P33! [If!P2>2]!! ! ! And" thinking" only" of" those" of" the" [number]" problems" that" have" concluded,"what"number"concluded" READ"OUT" " 1." Mostly"in"your"business’s"favour" 2." Somewhat"in"your"business’s"favour" 3." Mostly"not"in"business’s"favour" 4." Don’t"know" ! END!OF!BASIC!PROBLEM!LOOP! ! ! ! ! 136!
S!MODULE:!Detailed!strategy,!objectives!and!outcome! ! The'S'Module'questions'are'asked'about'a'sample'of'identified'problems'for'which' basic'data'has'been'collected.'The'number'of'problems'asked'about'will'depend' upon'the'impact'on'overall'interview'duration.'Selection'will'be'restricted'to' problems'of'a'minimum'defined'severity'and'be'on'a'probabilistic'basis'with' reference'to'problem'incidence'across'categories.'The'S'Module'contains'a'sub^loop' for'each'adviser/support'service'utilised'(again'to'a'maximum'determined'with' reference'to'interview'duration).'' ! [S!MODULE!ONLY!ASKED!IF!>0!PROBLEMS!IN!A!CATEGORY!WHERE!P4=1!OR! P6=1,!and!only!such!categories!should!be!included!for!problem!selection! for!main!respondent]! ! I"would"now"like"to"ask"you"some"more"detailed"questions"about"how"your" business"went"about"sorting"out"the/ONE"problem"that"you"have"told"me"about." " I"would"like"to"ask"about"the"[detailed"problem"descriptor]" ! S1! Did"you"[If"business"contains">1"person"‘or"anybody"else"within"your" business’]"personally"talk"or"correspond"with"the"other"side"about"the" [problem'descriptor]?"" " " Yes" " No" " Don’t"know" " S2! [If!S1=Yes!AND!if!business!contains!>1!person]" ! ! Who"had"responsibility"for"direct"communication"with"the"other"side?" " " Respondent" " Another"member"of"staff" ! S3! [If!S1=Yes]! ! ! MULTICODE" " How"did"you/your"business"communicate"with"the"other"side?" " 1. Talked" 2. Wrote" 3. Emailed" 4. Another"form"of"communication" 5. Don’t"know" " S4! [If!S1=Yes]! (SHOWCARD)" " ! 137!
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! ! ! ! ! ! ! A"FRAMEWORK"FOR"BENCH
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! TABLE!OF!CONTENTS! Section! Page"
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then," such" surveys" have" been" u
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or" transnational" bodies," such" a
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''''''''Figure'2.3:'British'governm
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" " 3" The"Justiciable"Issues"Small
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copyright" and" patents." " There"
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(e.g."through"inability"to"pay"for"
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made"up"almost"two]thirds"of"all"re
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employees"and"grow"their"business"t
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larger"financial"companies,"a"signi
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organisations"are"often"used"to"obt
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legal"services"when"there"is"a"need
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generally" comprised" ‘talking" t
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" " 5" Methodological"Consideration
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Qualitative'interviews'with'small'b
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As" indicated," there" is" potentia
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surveys"is"therefore"relatively"str
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These" variables" are" comparable"
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of"500"is"split"into"350"in"small"b
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for"a"specific"key"statistic"(e.g."
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A"finite"population"correction"is"a
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conducting"them"and"the"travel"requ
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of"the"Dun"&"Bradstreet"business"da
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Table'5.3.' Broad'comparison'of'the
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Mode'of'Delivery:'Conclusions'and'R
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interview" multiple" respondents" t
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studies"may"offer"advantages"in"min
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" 6" " " Developing"a"Questionnaire
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Pilot" work" could" usefully" focus
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The" long]form" questionnaire" then
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" Some" legal" services" identified
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The" S" module" collects" informati
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Rental"agreement" Payment"of"rent"
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Table'6.4.'Oxera'framework'Level'1'
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! 68! rights! " Trademarks" " Copyr
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" " Summary"and"Recommendations" 7"
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financial"year."This"represents"an"
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problematic."For"example,"2.9"milli
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sector." However," small" businesse
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" 8" " " References" " " AIA" Resea
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Utrecht'Law'Review,'8(1),"51]77." C
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Collis,"J."(2011)"Small"company"abb
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Roberts,"C."(2007)"Mixing"Modes"of"
Page 90 and 91: Do"you"have"a"good"knowledge"of"the
Page 92 and 93: ! In"which"areas"did"a"service"you"
Page 94 and 95: 9. Late"or"non]payment"" 10. Disagr
Page 96 and 97: ! "At"any"stage"since"[12"months]"h
Page 98 and 99: " MULTICODE" ! 29! And"again"thinki
Page 100 and 101: " 37! And" when" you" got" help," w
Page 102 and 103: 1. Completely"in"your"favour" 2. Mo
Page 104 and 105: 51! [If!Q4!NOT!1]! ! Is"your"busine
Page 106 and 107: 3. Neither"agree"nor"disagree" 4. D
Page 108 and 109: interview" containing" only" those"
Page 110 and 111: O!Module:"Outline!of!business!chara
Page 112 and 113: ! O12! And"excluding"owners"and"par
Page 114 and 115: 12.""Environmental"" 13.""Business"
Page 116 and 117: 12. HR/Employment"service"(includes
Page 118 and 119: R2b! [For!each!of!‘2e’,!‘3c
Page 120 and 121: 7. Internet"(excluding"email)" ! R8
Page 122 and 123: R18! (R8"SHOWCARD)" " And"which"ONE
Page 124 and 125: Are"there"any"websites"or"online"se
Page 126 and 127: Unfair!operation!of!a!public!tender
Page 128 and 129: ! 124! L Client/customer"illness"(e
Page 130 and 131: ! 126! L Patents" L Disclosure"of"t
Page 132 and 133: L Advertising"standards" " ! ! " ST
Page 134 and 135: P12! "Which," if" any," of" the" de
Page 136 and 137: And"did"your"business"unsuccessfull
Page 138 and 139: " P22! [If!P21=11]! " Can"you"brief
Page 142 and 143: " What"did"you/your"business"hope"t
Page 144 and 145: MULTICODE" " Information/advice! 1.
Page 146 and 147: 9." Issue"legal"proceedings"" 10."
Page 148 and 149: A13! What" would" you" say" was" th
Page 150 and 151: " In"total,"how"much"time"did"you"s
Page 152 and 153: " Did"your"business"ask"for"this"he
Page 154 and 155: " No" " Don’t"know" " H4! [If!H3=
Page 156 and 157: 1. Did"not"need"legal"help" 2. Prob
Page 158 and 159: ! D!Module:"Detailed!characteristic
Page 160 and 161: D15! [If!D14=No]! ! Does"your"busin
Page 162 and 163: ! I’m"now"going"to"read"out"a"few
Page 164 and 165: ! D37! [If!O1=No]! ! Can"I"ask"whet
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Small Business Framework - Research - The Legal Services Board

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