Small Business Framework - Research - The Legal Services Board

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Do"you"have"a"good"knowledge"of"the"day]to]day"operations"of"your" business"across"all"areas"of"its"activity?" " 1." Yes" 2." No" " [IF!Q3=2!THANK!AND!END]! " 4! Is"your"business"a"company,"a"partnership"or"are"you"a"sole"proprietor" (also"known"as"a"sole"trader)?" " 1. Sole"proprietor/sole"trader" 2. Private"limited"company"(Ltd)" 3. Public"limited"company"(PLC)" 4. Limited"partnership"(LLP)" 5. Partnership" 6. Other"(specify)" " " 5! How"many"years"has"the"business"been"trading?" " " YEARS/MONTHS" " 6! How"many"people"work"within"the"business,"including"yourself?! ! " NUMBER"" ! ! 7! What"is"the"main"activity"of"!your"business?"(i.e."what"is"made"or"done"by" the"business?)" " " OPEN"TEXT"" " 8! Are"you"[If"business"contains">1"person"(i.e."Q6>1)"‘or"is"anybody"else" within"your"business’]"a"qualified"lawyer?" " 1." Yes" 2." No" ! 9! [If"Q8=1]" " " What"areas"of"legal"specialism"do"you"have"within"the"business?" " 1."" Contract" 2."" Tax"" 3."" Crime"" 4."" Employment"" 5." Personal"injury" 6."" Property"" 7."" Intellectual"property"" ! 86!
8."" Regulation/competition"" 9."" <strong>Business</strong>"ownership" 10.""Other"(specify)"" " SECTION!B.!! USE!OF!BUSINESS!SUPPORT!SERVICES! ! 10/11!Which"of"these"independent"professional"services"has"your"business" made"use"of"since"[12"months]"and"at"any"time"before"that?"Please"exclude" any"services"that"are"part"of"your"business" " " [Two"columns"of"tick"boxes,"one"for"past"year"(Q10),"one"for"earlier"than" past"year"(Q11)]" " 1. Accountant" 2. Tax"adviser" 3. Financial"adviser" " 4. Solicitors’"firm" 5. Barrister" 6. Licensed"conveyance" 7. Patent/trademark"attorney/agent" 8. A"legal"helpline" 9. Another"legal"service"(specify)" " 10. Citizens"Advice"Bureau"or"similar"independent"advice"agency" " 11. Debt"collection/recovery"service" 12. HR/Employment"service"(includes"outsourcing)" 13. Other"business"support"service"(specify)" " 14. None"of"the"Above" " 12! "[ALL]!! ! Do"you"have"an"on]going"contract"with"any"organisation"to"provide"such" legal"services"–"in"general,"or"of"a"particular"type"]"as"your"business" requires?" " 1." Yes" 2." No" ! 13! [If!Q10=12]!! ! " Do"you"have"on]going"contract"with"an"HR/Employment"service?" " 1." Yes" 2." No" " 14! [For!each!service!identified!where!Q10=4K9]!! ! 87!
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! ! ! ! ! ! ! A"FRAMEWORK"FOR"BENCH
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! TABLE!OF!CONTENTS! Section! Page"
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then," such" surveys" have" been" u
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or" transnational" bodies," such" a
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''''''''Figure'2.3:'British'governm
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" " 3" The"Justiciable"Issues"Small
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copyright" and" patents." " There"
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(e.g."through"inability"to"pay"for"
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made"up"almost"two]thirds"of"all"re
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employees"and"grow"their"business"t
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larger"financial"companies,"a"signi
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organisations"are"often"used"to"obt
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legal"services"when"there"is"a"need
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generally" comprised" ‘talking" t
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" " 5" Methodological"Consideration
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Qualitative'interviews'with'small'b
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As" indicated," there" is" potentia
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surveys"is"therefore"relatively"str
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These" variables" are" comparable"
Page 40 and 41: of"500"is"split"into"350"in"small"b
Page 42 and 43: for"a"specific"key"statistic"(e.g."
Page 44 and 45: A"finite"population"correction"is"a
Page 46 and 47: conducting"them"and"the"travel"requ
Page 48 and 49: of"the"Dun"&"Bradstreet"business"da
Page 50 and 51: Table'5.3.' Broad'comparison'of'the
Page 52 and 53: Mode'of'Delivery:'Conclusions'and'R
Page 54 and 55: interview" multiple" respondents" t
Page 56 and 57: studies"may"offer"advantages"in"min
Page 58 and 59: " 6" " " Developing"a"Questionnaire
Page 60 and 61: Pilot" work" could" usefully" focus
Page 62 and 63: The" long]form" questionnaire" then
Page 64 and 65: " Some" legal" services" identified
Page 66 and 67: The" S" module" collects" informati
Page 68 and 69: Rental"agreement" Payment"of"rent"
Page 70 and 71: Table'6.4.'Oxera'framework'Level'1'
Page 72 and 73: ! 68! rights! " Trademarks" " Copyr
Page 74 and 75: " " Summary"and"Recommendations" 7"
Page 76 and 77: financial"year."This"represents"an"
Page 78 and 79: problematic."For"example,"2.9"milli
Page 80 and 81: sector." However," small" businesse
Page 82 and 83: " 8" " " References" " " AIA" Resea
Page 84 and 85: Utrecht'Law'Review,'8(1),"51]77." C
Page 86 and 87: Collis,"J."(2011)"Small"company"abb
Page 88 and 89: Roberts,"C."(2007)"Mixing"Modes"of"
Page 92 and 93: ! In"which"areas"did"a"service"you"
Page 94 and 95: 9. Late"or"non]payment"" 10. Disagr
Page 96 and 97: ! "At"any"stage"since"[12"months]"h
Page 98 and 99: " MULTICODE" ! 29! And"again"thinki
Page 100 and 101: " 37! And" when" you" got" help," w
Page 102 and 103: 1. Completely"in"your"favour" 2. Mo
Page 104 and 105: 51! [If!Q4!NOT!1]! ! Is"your"busine
Page 106 and 107: 3. Neither"agree"nor"disagree" 4. D
Page 108 and 109: interview" containing" only" those"
Page 110 and 111: O!Module:"Outline!of!business!chara
Page 112 and 113: ! O12! And"excluding"owners"and"par
Page 114 and 115: 12.""Environmental"" 13.""Business"
Page 116 and 117: 12. HR/Employment"service"(includes
Page 118 and 119: R2b! [For!each!of!‘2e’,!‘3c
Page 120 and 121: 7. Internet"(excluding"email)" ! R8
Page 122 and 123: R18! (R8"SHOWCARD)" " And"which"ONE
Page 124 and 125: Are"there"any"websites"or"online"se
Page 126 and 127: Unfair!operation!of!a!public!tender
Page 128 and 129: ! 124! L Client/customer"illness"(e
Page 130 and 131: ! 126! L Patents" L Disclosure"of"t
Page 132 and 133: L Advertising"standards" " ! ! " ST
Page 134 and 135: P12! "Which," if" any," of" the" de
Page 136 and 137: And"did"your"business"unsuccessfull
Page 138 and 139: " P22! [If!P21=11]! " Can"you"brief
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P33! [If!P2>2]!! ! ! And" thinking"
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" What"did"you/your"business"hope"t
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MULTICODE" " Information/advice! 1.
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9." Issue"legal"proceedings"" 10."
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A13! What" would" you" say" was" th
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" In"total,"how"much"time"did"you"s
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" Did"your"business"ask"for"this"he
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" No" " Don’t"know" " H4! [If!H3=
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1. Did"not"need"legal"help" 2. Prob
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! D!Module:"Detailed!characteristic
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D15! [If!D14=No]! ! Does"your"busin
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! I’m"now"going"to"read"out"a"few
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! D37! [If!O1=No]! ! Can"I"ask"whet
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