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Small Business Framework - Research - The Legal Services Board

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4. <strong>The</strong>"requirement"to"maintain"engagement"between"waves."<br />

5. A" concern" that" those" dropping" out" from" survey" are" systematically"<br />

different."<br />

"<br />

<strong>The</strong>"decision"to"move"to"the"longitudinal"design"was"ultimately"taken"to"further"<br />

develop"lines"of"analysis"from"the"CSJS,"which"had"been"run"as"a"cross]sectional"<br />

survey"for"a"decade.""<br />

!<br />

Conclusion''<br />

In"the"case"of"the"business"benchmark"survey"a"real"concern"is"that"churn"among"<br />

businesses"will"impact"unduly"on"panel"integrity"(See,"for"example,"Cosh,"Hughes"<br />

and"Wood"1998)."Moreover,"the"nature"of"businesses"ceasing"to"be"a"part"of"the"<br />

survey" may" differ" in" important" ways" (e.g." business" failure)," which" may" link" to"<br />

core"aspects"of"the"survey."<strong>The</strong>"CSJS"moved"to"a"longitudinal"form"after"a"decade,"<br />

at"which"point"there"was"a"good"understanding"of"patterns"of"experience"and"a"<br />

diminishing"return"from"cross]sectional"surveys."Given"that"different"position"of"<br />

the" benchmark" survey" and" the" concerns" outlined" above," we" therefore" suggest"<br />

that"a"cross]sectional"survey"would"be"the"more"prudent"option."<br />

" However,"consents"should"be"obtained"for"follow]up"to"enable"this"choice"<br />

to"be"revisited"after"the"completion"of"the"baseline"survey."<br />

"<br />

Piloting!<br />

It" is" imperative" that" any" survey" is" properly" piloted." Piloting" is" necessary" to"<br />

ensure"that"interviews"are"appropriate"in"duration,"CAPI"programming"works, 34 "<br />

interviewers/respondents" are" happy" with" the" questions" being" asked," and" that"<br />

questions"are"being"understood"and"answered."<br />

!<br />

Summary!of!Our!Proposed!Approach!<br />

In"summary,"in"relation"to"defining"small"businesses,"the"following"is"proposed."<br />

"<br />

• A"‘legal"need’"type"survey"is"appropriate"for"the"LSB’s"objectives"<br />

• A"survey"of"micro"businesses"would"be"the"best"starting"point."<br />

• <strong>The</strong>"most"comprehensive"sample"frame"would"be"derived"from"one"of"the"<br />

commercially"available"large]scale"business"databases.""<br />

• Dun"&"Bradstreet"data"has"been"used"effectively"in"high"profile"research."<br />

• A"reasonable"sample"size"would"be"4,000"micro"businesses."<br />

• Sector"specific"surveys"could"potentially"be"run"through"trade"organisations."<br />

• Owner]managers/managing"directors"should"be"interviewed."<br />

• If"affordable"the"survey"should"be"run"face]to]face."<br />

• Maximum"interview"duration"should"be"around"1"hour."<br />

• Mixed"mode"of"delivery"could"extend"reach"and"improve"efficiency."<br />

• Online"surveys"could"appropriately"be"used"for"developmental"work.""<br />

• <strong>The</strong>"survey"should"be"cross]sectional"in"the"first"instance." "<br />

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!<br />

34"CAPI"programming"should"also"be"tested"using"dummy"data."<br />

! 53!

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