Small Business Framework - Research - The Legal Services Board

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1. Did"not"need"legal"help" 2. Problem"resolved"without"need"to"get"legal"help" 3. Would"have"had"negative"impact"on"reputation" 4. Would"have"damaged"relationship"with"other"side" 5. No"dispute"with"other"side/other"side"was"right" 6. Not"important"enough" 7. Would"have"taken"too"much"time" 8. Would"have"cost"too"much" 9. No"convenient"advisers" 10. Didn’t"know"where"to"get"legal"help" 11. Would"not"have"made"a"difference" 12. Got"advice"before"and"not"found"it"useful" 13. Other"(specify)" 14. Don’t"know" ! S39! [If!business!unsuccessfully!sought!advice!sought!(P16=Any)]! ! ! You"said"earlier"that"your"business"unsuccessfully"tried"to"get"help"from" [P16"services]."Why"didn’t"you"keep"trying"to"get"advice"from"them?" PROBE"FULLY" MULTICODE" " " 1. Didn’t"need"help" 2. Problem"resolved"without"need"to"keep"trying" 3. Would"have"had"negative"impact"on"reputation" 4. Would"have"damaged"relationship"with"other"side" 5. No"dispute"with"other"side/other"side"was"right" 6. Not"important"enough" 7. Would"have"taken"too"much"time" 8. Would"have"cost"too"much" 9. Would"not"have"made"a"difference" 10. Got"advice"before"and"not"found"it"useful" 11. Other"(specify)" 12. Don’t"know" ! S39! [ASK!ALL]! ! ! Do"you"now"wish"that"your"business"had"done"something"different"to"try"to" sort"out"the"problem?" " " Yes" " No" " Don't"know" " S40! [If!S39=Yes]! ! ! What"do"you"wish"had"been"done"differently?" " ! 152!
" OPEN"TEXT" ! ! ! 153!
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! ! ! ! ! ! ! A"FRAMEWORK"FOR"BENCH
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! TABLE!OF!CONTENTS! Section! Page"
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then," such" surveys" have" been" u
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or" transnational" bodies," such" a
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''''''''Figure'2.3:'British'governm
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" " 3" The"Justiciable"Issues"Small
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copyright" and" patents." " There"
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(e.g."through"inability"to"pay"for"
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made"up"almost"two]thirds"of"all"re
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employees"and"grow"their"business"t
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larger"financial"companies,"a"signi
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organisations"are"often"used"to"obt
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legal"services"when"there"is"a"need
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generally" comprised" ‘talking" t
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" " 5" Methodological"Consideration
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Qualitative'interviews'with'small'b
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As" indicated," there" is" potentia
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surveys"is"therefore"relatively"str
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These" variables" are" comparable"
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of"500"is"split"into"350"in"small"b
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for"a"specific"key"statistic"(e.g."
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A"finite"population"correction"is"a
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conducting"them"and"the"travel"requ
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of"the"Dun"&"Bradstreet"business"da
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Table'5.3.' Broad'comparison'of'the
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Mode'of'Delivery:'Conclusions'and'R
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interview" multiple" respondents" t
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studies"may"offer"advantages"in"min
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" 6" " " Developing"a"Questionnaire
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Pilot" work" could" usefully" focus
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The" long]form" questionnaire" then
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" Some" legal" services" identified
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The" S" module" collects" informati
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Rental"agreement" Payment"of"rent"
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Table'6.4.'Oxera'framework'Level'1'
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! 68! rights! " Trademarks" " Copyr
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" " Summary"and"Recommendations" 7"
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financial"year."This"represents"an"
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problematic."For"example,"2.9"milli
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sector." However," small" businesse
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" 8" " " References" " " AIA" Resea
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Utrecht'Law'Review,'8(1),"51]77." C
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Collis,"J."(2011)"Small"company"abb
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Roberts,"C."(2007)"Mixing"Modes"of"
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Do"you"have"a"good"knowledge"of"the
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! In"which"areas"did"a"service"you"
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9. Late"or"non]payment"" 10. Disagr
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! "At"any"stage"since"[12"months]"h
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" MULTICODE" ! 29! And"again"thinki
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" 37! And" when" you" got" help," w
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1. Completely"in"your"favour" 2. Mo
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51! [If!Q4!NOT!1]! ! Is"your"busine
Page 106 and 107: 3. Neither"agree"nor"disagree" 4. D
Page 108 and 109: interview" containing" only" those"
Page 110 and 111: O!Module:"Outline!of!business!chara
Page 112 and 113: ! O12! And"excluding"owners"and"par
Page 114 and 115: 12.""Environmental"" 13.""Business"
Page 116 and 117: 12. HR/Employment"service"(includes
Page 118 and 119: R2b! [For!each!of!‘2e’,!‘3c
Page 120 and 121: 7. Internet"(excluding"email)" ! R8
Page 122 and 123: R18! (R8"SHOWCARD)" " And"which"ONE
Page 124 and 125: Are"there"any"websites"or"online"se
Page 126 and 127: Unfair!operation!of!a!public!tender
Page 128 and 129: ! 124! L Client/customer"illness"(e
Page 130 and 131: ! 126! L Patents" L Disclosure"of"t
Page 132 and 133: L Advertising"standards" " ! ! " ST
Page 134 and 135: P12! "Which," if" any," of" the" de
Page 136 and 137: And"did"your"business"unsuccessfull
Page 138 and 139: " P22! [If!P21=11]! " Can"you"brief
Page 140 and 141: P33! [If!P2>2]!! ! ! And" thinking"
Page 142 and 143: " What"did"you/your"business"hope"t
Page 144 and 145: MULTICODE" " Information/advice! 1.
Page 146 and 147: 9." Issue"legal"proceedings"" 10."
Page 148 and 149: A13! What" would" you" say" was" th
Page 150 and 151: " In"total,"how"much"time"did"you"s
Page 152 and 153: " Did"your"business"ask"for"this"he
Page 154 and 155: " No" " Don’t"know" " H4! [If!H3=
Page 158 and 159: ! D!Module:"Detailed!characteristic
Page 160 and 161: D15! [If!D14=No]! ! Does"your"busin
Page 162 and 163: ! I’m"now"going"to"read"out"a"few
Page 164 and 165: ! D37! [If!O1=No]! ! Can"I"ask"whet
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Small Business Framework - Research - The Legal Services Board

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