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Small Business Framework - Research - The Legal Services Board

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courts."So,"in"the"same"way"that"data"collected"from"legal"services"providers"can"<br />

shed" light" on" businesses’" legal" needs" and" use" of" legal" services," so" too" can" data"<br />

collected"from"tribunals"and"courts."However,"again"as"with"data"collected"from"<br />

legal"services,"such"data"is"restricted"to"those"issues"that"involve"formal"process."<br />

This"is"a"substantial"limitation."<br />

"<br />

"<br />

A'Note'on'Administrative'Data/File'review'<br />

<strong>The</strong>" Administrative" Data" Liaison" Service" (http://www.adls.ac.uk)" set" up" to"<br />

support" administrative" data" research" in" the" UK" sets" out" some" of" the" main"<br />

advantages" and" disadvantages" of" using" administrative" data," with" Smith" et" al."<br />

(2004)"making"the"generalisations"set"out"in"Table"5.1."<br />

"<br />

Table'5.1.'Advantages'and'Disadvantages'of'Using'Administrative'Data'in'<strong>Research</strong>.'<br />

Advantages!of!administrative!data"!""<br />

Already"collected"for"operational"<br />

purposes"and"therefore"no"additional"<br />

costs"of"collection"(though"costs"of"<br />

extraction"and"cleaning)"<br />

Collection"process"not"intrusive"to"target"<br />

population"<br />

Regularly"(sometimes"continuously)"<br />

updated"<br />

Can"provide"historical"information"and"<br />

allow"consistent"time]series"to"be"built"<br />

up"<br />

Collected"in"a"consistent"way"(if"part"of"<br />

national"system)"<br />

Subject"to"rigorous"quality"checks"<br />

Near"100%"coverage"of"population"of"<br />

interest"<br />

Reliable"at"the"small"area"level"<br />

Counterfactuals"and"controls"can"be"<br />

selected"post"hoc"<br />

Captures"individuals"who"may"not"<br />

respond"to"surveys"<br />

Potential"for"datasets"to"be"linked"to"<br />

produce"powerful"research"resources"<br />

(see"below)."<br />

"<br />

Disadvantages!of!administrative!data"<br />

Information"collected"is"restricted"to"data"<br />

required"for"administrative"purposes"–"<br />

limited"to"users"of"services"and"<br />

administrative"definitions"<br />

Lack"of"researcher"control"over"content."<br />

Proxy"indicators"sometimes"have"to"be"<br />

used"<br />

May"lack"contextual/background"<br />

information"<br />

Changes"to"administrative"procedures"<br />

could"change"definitions"and"make"<br />

comparison"over"time"problematic"<br />

Missing"or"erroneous"data"<br />

Quality"issues"with"variables"less"<br />

important"to"the"administrator"e.g."<br />

address"details"may"well"not"be"updated"<br />

Metadata"issues"(may"be"lacking"or"of"<br />

poor"quality)"<br />

Data"protection"issues"<br />

Access"for"researchers"is"dependent"on"<br />

support"of"data"providers"<br />

Underdeveloped"theory"and"methods."<br />

! 29!

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