Small Business Framework - Research - The Legal Services Board
Small Business Framework - Research - The Legal Services Board
Small Business Framework - Research - The Legal Services Board
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!<br />
S17! [If!ANY!ADVISERS!DETAILED:!(P14!=!4!or!6)!OR!If!S15=Yes]!<br />
" "<br />
How"many"of"the"following"types"of"independent"adviser,"representative"<br />
or"support"service"did"you"obtain"help"from?"<br />
"<br />
[List"ON"SCREEN"each"adviser"type"from"P15"and"S16"(combined)]"<br />
"<br />
ONE"NUMBER"PER"ADVISER"TYPE"<br />
"<br />
S18! [If!ANY!ADVISERS!DETAILED:!(P14!=!4!or!6)!OR!If!S15=Yes]!<br />
!<br />
" And"in"what"order"did"you"first"seek"help"from"them?"<br />
"<br />
" [List"ON"SCREEN"each"adviser"type"as"many"times"as"indicated"by"S17]"<br />
"<br />
" ORDER"EACH"ADVISER"INDICATED"BY"S17"<br />
"<br />
[LOOP!A1!TO!A20!FOR!FIRST!FOUR!ADVISERS,!IN!THE!ORDER!THAT!THE!<br />
RESPONDENT!SOUGHT!HELP!FROM!THEM]!<br />
"<br />
I"am"now"going"to"ask"you"for"brief"details"of"what"help"you"obtained"from"[If"S17"<br />
total">"1"add"‘each"of’"[If"S17"total">4"add"‘the"first"four"of’]]"the"<br />
people/organisations"you"have"mentioned"helped"you."<br />
"<br />
A1! But"first,"can"I"quickly"ask"why"it"was"that"you"decided"to"seek"help"from"<br />
[adviser"1]?"<br />
"<br />
1. Adviser"was"recommended"to"the"business"[specify"by"who]"<br />
2. Adviser"was"under"contract"with"business"<br />
3. Adviser"had"previously"helped"the"business"<br />
4. Adviser"was"already"known"(although"no"previous"help)"<br />
5. Came"across"adviser"during"online"search"<br />
6. Came"across"adviser"during"other"search"<br />
"<br />
A2! What"help"did"you"hope"to"get"from"[adviser"1]?!<br />
MULTICODE"<br />
"<br />
Information/advice!<br />
1." Explain"communications"received"by"your"business"<br />
2." Explain"the"legal"position""<br />
3." Suggest/recommend"how"the"problem"could"be"resolved""<br />
4."" Suggest/recommend"where"help"could"be"obtained"<br />
!<br />
Practical!assistance!<br />
5." Obtain"information/advice"on"behalf"of"your"business""<br />
6." Help"write"letters"or"fill"in"forms"<br />
7." Communicate"with"the"other"side"<br />
8." Negotiate"with"the"other"side"<br />
! 141!