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Small Business Framework - Research - The Legal Services Board

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financial"year."This"represents"an"average"of"one"claim"per"5"businesses"that"had"<br />

employees."1,231,171"money"claims"were"brought"in"the"County"Court"in"2010."<br />

" <strong>Small</strong>" businesses" tend" to" have" a" narrower" range" of" internally" available"<br />

skills," relatively" few" prior" encounters" with" justiciable" issues" upon" which" to"<br />

construct" protocols," and" less" scope" to" purchase" specialist" services." <strong>The</strong>"<br />

informality" of" many" small" business" operations" can" also" result" in" breaches" of"<br />

regulations."<strong>Small</strong>"businesses"are"also,"more"generally,"known"to"be"resistant"to"<br />

legal" regulations," due" to" the" administrative" burdens" they" impose." This" is"<br />

particularly" apparent" in" respect" of" the" provisions" of" employment" legislation."<br />

<strong>The</strong>re" has" also" been" suggestion" that" sole" traders" are" more" willing" to" take"<br />

calculated"risks"around"adherence"to"regulations."<br />

" A" broad" range" of" legal" advice," representation" and" support" services" is"<br />

available" to" small" businesses." <strong>The</strong>" most" obvious" type" of" law" related" service"<br />

provider" is" the" solicitors’" firm." However," accountants" are" the" main" source" of"<br />

external"law"related"professional"support"to"small"businesses."Other"legal"service"<br />

providers"include"barristers,"patent"and"trademark"attorneys"(and"agents)"and"<br />

licensed" conveyancers." To" these" must" then" be" added" consultancy" businesses"<br />

providing" law" related" services" in" fields" such" as" employment" and" health" and"<br />

safety," along" with" companies" providing" more" extensive" law" related" support," in"<br />

relation" to" such" things" as" HR" and" payroll" support" and" property" management."<br />

<strong>The</strong>re" are" also" a" great" many" companies" offering" support" for" contentious"<br />

justiciable"issues,"the"most"prominent"of"which"are"debt"collection"and"recovery"<br />

firms."<strong>Legal</strong>"services"can"also"be"wrapped"up"in"the"services"provided"by"other"<br />

organisations." For" example," business" associations" and" trade" bodies" frequently"<br />

provide"help"in"relation"to"legal"issues"faced"by"member"businesses."A"sizeable"<br />

proportion" even" offer" dedicated" legal" helplines." <strong>The</strong>n" there" are" chambers" of"<br />

commerce,"local"enterprise"agencies,"<strong>Business</strong>"Link"and"other"not]for]profit"and"<br />

governmental" organisations" offering" independent" advice" (e.g." ACAS)." And," of"<br />

course," as" with" individuals," businesses" may" choose" to" seek" advice" and" other"<br />

support" of" a" legal" nature" from" many" sources" that" are" not" obviously" able" to"<br />

provide"it."<br />

<strong>The</strong>" 1997" University" of" Cambridge" Centre" for" <strong>Business</strong>" <strong>Research</strong>" (CBR)"<br />

National"<strong>Small</strong>"and"Medium"Size"<strong>Business</strong>"Survey"found"that"over"a"3"year"period"<br />

83%" of" SMEs" had" made" use" of" an" accountant," and" 56%" had" made" use" of" a"<br />

solicitor." Growing" firms" were" most" likely" to" have" sought" external" advice," and"<br />

advice" seeking" was" also" linked" to" business" size," with" larger" businesses" more"<br />

likely" to" have" obtained" external" advice." More" recently," the" 2010" BIS" <strong>Small</strong>"<br />

<strong>Business</strong>"Survey"found"that"49%"of"SME"employers"had"obtained"external"advice"<br />

within"the"past"12"months,"with"37%"of"SME"employers"obtaining"advice"from"an"<br />

accountant."Lawyers"were"utilised"by"10%"of"SME"employers"overall,"although"<br />

this"figure"varied"considerably"by"sector,"with"17%"of"those"businesses"engaged"<br />

in"‘other"services’"using"lawyers."<br />

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