Small Business Framework - Research - The Legal Services Board
Small Business Framework - Research - The Legal Services Board
Small Business Framework - Research - The Legal Services Board
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mentioned." Non]payment" for" goods" or" services" and" disputes" around" delivery"<br />
were"the"most"common"contentious"issues"reported,"accounting"for"more"than"<br />
80%"of"disputes."<strong>The</strong>"remainder"concerned"accidents,"rented"property,"improper"<br />
billing,"wages"and"loans."<br />
"<br />
<strong>The</strong>'Hong'Kong'Survey'<br />
As" with" the" Connecticut" survey," the" Hong" Kong" survey" explored" a" relatively"<br />
broad" range" of" justiciable" issues," though" the" number" of" issues" detailed" in" the"<br />
survey"was"greater"(47)"and"it"adhered"to"the"more"recent"approach"of"the"Paths'<br />
to' Justice' surveys" in," for" example," focusing" on" “difficult]to]solve" problems" or"<br />
disputes”" (Asia" Consulting" Group" and" Policy" 21" 2008," p.324)." <strong>The</strong>" Hong" Kong"<br />
survey"also"differed"from"the"Connecticut"survey"in"its"scale"and"the"inclusion"of"<br />
larger"businesses."Thus,"6%"of"the"Hong"Kong"businesses"had"in]house"lawyers,"<br />
and" 25%" had" ‘legal" support" arrangements’," predominantly" through" retainers."<br />
This"legal"capacity"was"associated"with"business"size."<br />
" On" average," the" 1,813" small" and" medium" sized" businesses" sampled"<br />
reported" 1.4" difficult]to]solve" problems" each," although" the" distribution" of"<br />
problems" was" far" from" uniform" across" the" sample." Only" a" minority" (30%)" of"<br />
businesses" reported" any" difficult]to]solve" problems" over" the" preceding" year,"<br />
with"a"further"16%"indicating"they"had"experienced"problems"in"the"last"5"years"<br />
(again" these" figures" were" higher" than" for" individual" citizens)." However," the"<br />
majority" of" businesses" that" reported" problems" had" experienced" multiple"<br />
problems" over" the" past" year," and" just" over" 3%" of" businesses" reported" having"<br />
experienced"10"or"more"difficult]to]solve"problems." ""<br />
"<br />
Problem!type!<br />
(Misc.)"money"matters"<br />
<strong>Business</strong>"related"<br />
Labour"related"<br />
Renting"of"premises"<br />
Workplace"injury/illness"<br />
Government"related"<br />
Intellectual"property"<br />
Owned"property"<br />
Renting"out"property"<br />
Other"<br />
0" 5" 10" 15" 20" 25" 30" 35"<br />
Percentage!of!difYicultKtoKsolve!problems!<br />
"<br />
Figure'3.1.'Problems'by'type'(Asia'Consulting'Group'and'Policy'21'2008,'p.91)'<br />
"<br />
As" is" shown" in" Figure" 3.1," the" most" commonly" reported" problems" fell" in" a"<br />
miscellaneous"‘money"matters’"and"a"‘business]related’"category."Together"these"<br />
! 13!