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HP Officejet 6000 (E609) Printer Series User Guide - IT Info

HP Officejet 6000 (E609) Printer Series User Guide - IT Info

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Chapter 5<br />

The product prints slowly<br />

Try the following solutions if the product is printing very slowly.<br />

• Solution 1: Use a lower print quality setting<br />

• Solution 2: Check the ink levels<br />

• Solution 3: Contact <strong>HP</strong> support<br />

Solution 1: Use a lower print quality setting<br />

Solution: Check the print quality setting. Best and Maximum dpi provide the best<br />

quality but are slower than Normal or Draft. Draft provides the fastest print speed.<br />

Cause: The print quality was set to a high setting.<br />

If this did not solve the issue, try the next solution.<br />

Solution 2: Check the ink levels<br />

Solution: Check the estimated ink levels in the ink cartridges.<br />

NOTE: Ink level alerts and indicators provide estimates for planning purposes<br />

only. When you receive a low-ink alert, consider having a replacement cartridge<br />

available to avoid possible printing delays. You do not need to replace the ink<br />

cartridges until print quality becomes unacceptable.<br />

For more information, see:<br />

Check the estimated ink levels<br />

Cause: The ink cartridges might have insufficient ink. Insufficient ink may cause the<br />

printhead to overheat. When the printhead overheats, the printer slows down to allow<br />

it to cool.<br />

If this did not solve the issue, try the next solution.<br />

Solution 3: Contact <strong>HP</strong> support<br />

Solution: Contact <strong>HP</strong> support for service.<br />

Go to: www.hp.com/support.<br />

If prompted, choose your country/region, and then click Contact <strong>HP</strong> for information<br />

on calling for technical support.<br />

Cause: There was a problem with the product.<br />

Advanced printhead maintenance<br />

If you are experiencing problems with printing, you might have a problem with the<br />

printhead. You should perform the procedures in the following sections only when<br />

directed to do so for resolving print quality issues.<br />

Performing the aligning and cleaning procedures unnecessarily can waste ink and<br />

shorten the life of the cartridges.<br />

96 Maintain and troubleshoot

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